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Project Source ETHAN 21-K121HCP-PS - User Manual

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1
02/2022
ATTACH YOUR RECEIPT HERE
Serial Number ___________________________ Purchase Date ___________________________
Questions, problems, missing parts? Before returning to the store, call our customer
service department at 1-866-389-8827, 8 a.m. - 8 p.m., EST, Monday - Sunday. You could
also contact us at partsplus@lowes.com or visit www.lowespartsplus.com.
SM20301
ETHAN
ITEM # 2517066, 2916847, 2916848
PULL-DOWN
KITCHEN FAUCET
MODELS 21-K121HCP-PS
21-K121HSS-PS
21-K121HMB-PS
Español p. 9
PROJECT SOURCE and logo design are trademarks
or registered trademarks of LF, LLC. All rights reserved.

Table of Contents

Questions and Answers

  • M
    Mrs. Mariah DorseyAug 7, 2025
    How to fix a Project Source Plumbing Product faucet that leaks underneath the handle?
    • R
      Robert AndersonAug 7, 2025
      If your Project Source Plumbing Product faucet is leaking beneath the handle, it could be due to a loose bonnet or a dirty/misplaced ceramic cartridge seal. First, turn the handle off, unscrew it, and remove it. Then, tighten the bonnet clockwise. If the leak persists, shut off the water supply, remove the bonnet, and lift out the ceramic cartridge. Inspect the seal for debris, and re-seat it if twisted. If the seal is worn, replace the cartridge by calling customer service. Finally, reposition the cartridge and tightly screw the bonnet back on before reinstalling the handle.
  • D
    Danielle KleinAug 14, 2025
    What to do if Project Source Plumbing Product faucet has an improper water pattern?
    • K
      kathleenreedAug 15, 2025
      An improper water pattern in your Project Source Plumbing Product faucet is often caused by a dirty aerator or improperly installed small parts inside it. To resolve this, remove the aerator from the spout, gently flush the small parts to clear away any debris, and then reinstall the aerator.
  • R
    Ryan AndersonAug 21, 2025
    Why does my Project Source Plumbing Product faucet leak around the aerator?
    • L
      llangAug 21, 2025
      A leak around the aerator of your Project Source Plumbing Product faucet is usually because the aerator is incorrectly fitted, dirty, or the small parts inside are improperly installed. Begin by removing the aerator from the spout and inspecting the black rubber gasket inside. Ensure the gasket is flat, and then reinstall the aerator onto the spout.
  • A
    Anthony PerezAug 29, 2025
    What to do if Project Source Plumbing Product water does not completely shut off?
    • K
      Kristin DelacruzAug 29, 2025
      If the water in your Project Source Plumbing Product faucet doesn't completely shut off, it might be because the ceramic cartridge discs are worn or have debris trapped inside. To fix this, shut off the water supply, move the handle to the OFF position, unscrew and remove the handle. Then, remove the bonnet and lift out the ceramic cartridge. Position the new ceramic cartridge into the faucet body, tightly screw the bonnet back on, and reinstall the handle.

Summary

Package and Hardware Contents

Safety, Preparation, and Specifications

Safety Information

General safety guidelines, cautions, and warnings for installation.

Preparation and Tools

Steps before assembly, required tools, and installation notes.

Product Specifications

Technical details including flow rate, certifications, and materials.

Installation Instructions

Initial Setup and Disassembly

Shut off water, disconnect old faucet, clean sink surface.

Faucet Body and Hose Assembly

Install faucet body, feed spray hose, and attach optional deckplate.

Securing Faucet and Spray Hose

Secure faucet to sink with washers and lock nut, position spray hose weight.

Connecting Water Supply Lines

Attach supply lines to faucet and shut-off valves, tighten connections.

Final Flushing and Soap Dispenser

Flush water lines, check for leaks, and install optional soap dispenser.

Care, Troubleshooting, and Dimensions

Care and Cleaning

Guidelines for cleaning the faucet to maintain finish and avoid damage.

Troubleshooting Common Issues

Solutions for leaks, shut-off problems, and water pattern issues.

Replacement Parts and Warranty

Replacement Parts List

Identifies parts by number and provides part numbers for ordering.

Limited Lifetime Warranty

Details the warranty coverage, exclusions, and contact information.

Project Source ETHAN 21-K121HCP-PS Specifications

General IconGeneral
Product TypeBathroom Sink Faucet
Handle TypeLever
Installation RequiredYes
ADA CompliantYes
MaterialMetal
WarrantyLimited lifetime

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