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Gel Batteries:
Our warranty does not cover batteries that have suffered damage due to over or under charging or
batteries that have suffered sulphation due to being left in an uncharged state for any period of time.
Warranty will not be allowed under any circumstances if there has been any tampering with the vent
covers. Transit or storage damage is also not covered.
Warranty coverage does not apply to parts which fail due to the following conditions:
• Improper or low voltage
• Improper extension cord selection
• Dirty or inefficient water supply
• Inappropriate chemical use
• Improper or insufficient service or maintenance
• Used with clogged or damaged filters.
• Used without a filter.
• Use of a machine in excess of design duration or any conditions damaging to the normal operation of
the equipment.
• Disassembly of any components, such as motors, may result in the refusal of warranty coverage.
1. Any parts replaced under warranty are only covered for the remainder of the original warranty
period.
2. Warranty service can only be performed by authorized distributors or approved warranty repair
centers.
3. Compensation for repairs is determined by the flat rate schedule enclosed in this document.
4. Components that have become defective through wear or abuse are not covered by this warranty.
5.
Wear Items
Numerous items wear out under normal usage conditions. These items are not eligible for warranty
coverage. These include vacuum hoses, hose cuffs, hose fittings, brushes, belts, filters, filter screens, grips,
skirts, pad drivers or brushes, Clutches, Castors, Pulleys, Wheels, Tires, Light Bulbs, Gaskets, battery cables
and connectors, carbon brushes, filters, fuses, drain hoses, power cords, squeegee blades, bearings, O-
rings, armatures, floor tools, and vacuum bags.
This is only a partial listing of wearable items. Please contact the Prolux Cleaners warranty department
for clarification of wearable items not listed in this document.
Freight Damage:
Freight damage is not covered under the Prolux Cleaners warranty policy.
Replacement Parts:
Prolux Cleaners will not honor any warranty claims for parts, labor, or travel if the replacement part was
not purchased through Prolux Cleaners.
Prolux cleaners reserves the right to review or modify the above document at any time without specific
written or prior notice. This warranty policy precedes all other warranty policies previously published.
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