ProRunner X1 - Troubleshooting

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PROBLEM
POSSIBLE CAUSE
SUGGESTED ACTION
Treadmill will not start
Not plugged in
Plug cord into outlet
Safety Key not inserted
Insert Safety Key
Running belt not
centered
Running belt tension not
correct on the left or right
sides of the running board
Tighten the adjustment bolts on
the left and right side of the rear
roller
Computer not
working
Wires from the computer
Check wire connections
and bottom control board not
properly connected.
from the computer to the control
board.
Transformer is damaged
If the transformer is damaged,
contact customer service.
0001 ERROR:
Message failure
Wires from the computer and
bottom control board not
properly connected.
Check wire connections from the
computer to the control board. If
the wire has been punctured or
damaged, you will need to
replace it. If the problem is not
rectified, you may need to
replace the control board.
0002 ERROR: Burst
clash protection
Incoming voltage is lower
than 50% of the required
voltage.
Check that the incoming power
supply is the correct voltage.
0005 ERROR:
Current overload
protection (Self
Protecting System)
The incoming voltage is too
low or too high. The control
board is damaged.
Restart the treadmill. Check the
incoming voltage to ensure it’s
correct. Check the control board,
replace if damaged.
TROUBLE SHOOTING