ProTeam P5 User Manual

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Table of Contents

Questions and Answers:

P
Patricia DennisAug 3, 2025
Why is my ProTeam P5 not heating the pool enough?
- T
  Tara FitzgeraldAug 3, 2025
  If your ProTeam Heat Pump is running but not sufficiently heating, consider these possibilities: the unit's capacity might be too small for your pool, in which case you should install a larger model or add another heat pump and cover the pool to reduce heat loss. Check the electrical wiring of the fan or compressor, replacing the condenser or motor/compressor if needed. Ensure the heat pump has sufficient air circulation. Verify and correct the temperature setting. If a by-pass is needed, have it installed. For ice formation on the evaporator, have the automatic defrost settings checked. Finally, a refrigeration technician should check the refrigerant level.
H
heatherparkerAug 9, 2025
What to do if my ProTeam Heat Pump doesn't stop running?
- T
  Tanner SmithAug 9, 2025
  If your ProTeam Heat Pump doesn't stop running, it might be due to incorrect parameter settings; check and adjust them to just above the heat pump's capacity. Another cause could be a faulty pressure switch; test its operation by turning the filter pump off and on. If the heat pump doesn't react, the switch needs adjustment or replacement. It may also be due to an electrical failure, in which case you should contact your installer.
T
Thomas CooleyAug 14, 2025
Why is my ProTeam P5 cooling instead of heating?
- W
  William HallAug 14, 2025
  If your ProTeam Heat Pump is cooling the water instead of heating it, first check if the correct mode is selected and adjust the parameters accordingly. If the controller is faulty, check the voltage in the wiring to the 4-way valve; if there's no voltage, replace the controller. If voltage is present, the 4-way valve may be faulty; replace the coil. If the issue continues, have a refrigeration technician inspect the heat pump.
S
Stephanie HughesAug 20, 2025
Why is there so much ice on my ProTeam P5 Heat Pump's evaporator?
- B
  Brian GomezAug 20, 2025
  An abnormal amount of ice on your ProTeam Heat Pump's evaporator could be due to insufficient air inflow; inspect the heat pump's location and clean any dirt on the evaporator. High water temperature (above 29°C) can also increase ice formation, so try lowering the set temperature. Check the automatic defrost control settings with your installer. The 4-way valve might be faulty; check the voltage in the wiring to it and replace the coil if voltage is measured. If problems persist, have a refrigeration technician check the heat pump. Low refrigerant levels can also cause this issue; have a technician check the refrigerant.
J
Joseph BurnsAug 27, 2025
What to do if I see a water leak in my ProTeam Heat Pump?
- B
  Brooke ChaseAug 27, 2025
  If you notice a water leak in your ProTeam Heat Pump, first, try to find the source and check for chlorine. If chlorine is present, replace the heat pump temporarily while it's being repaired. Condensation due to humidity does not require any action.

ProTeam P5 Specifications

General

Brand	ProTeam
Model	P5
Category	Heat Pump
Language	English

Summary

SWIMMING POOL HEAT PUMP UNIT

Installation and Instruction Manual

Manual providing installation and operational instructions for the heat pump unit.

General Information and Safety

Overview of the unit, initial safety precautions, and important warnings before operation.

1. Performance and Installation

1.1 Performance and Features

Details on heat pump efficiency, lifespan, and ease of use.

1.2 Working Principles

Explanation of how the heat pump transfers heat to pool water.

1.3 Installation Location Requirements

Guidelines for selecting an optimal installation site for the heat pump.

1.4 Pool Distance and Heat Loss

Considerations for placement relative to the pool and potential heat loss.

1.5 & 1.6 Installation and Setup

Proper installation of check-valves and pool system configuration.

1.7 By-pass Connection

Instructions for connecting the heat pump's by-pass system.

1.8 Electrical Connection

Essential details for safe and correct electrical hookup of the unit.

1.9 First-Time Start-Up

Step-by-step guide for initial operation after installation.

1.10 Condensation

Information on condensation formation and its interpretation.

3. Controlling the Heat Pump (LED)

3.1 Controller Diagram

Overview of controller buttons and their functions.

3.2 Starting the Heat Pump

How to initiate operation of the heat pump.

3.3 Changing Operating Modes

Selecting between auto, heating, and cooling modes.

3.4 Setting Desired Water Temperature

Procedure for adjusting the target water temperature for the pool.

3.5 Dealer Parameter Settings

Advanced parameter adjustments intended for authorized dealers.

3.6 Checking Status and Parameters

How to view current operational status and system parameters.

Parameter Table Overview

Reference table detailing adjustable parameters and their ranges.

3.7 Setting the Clock

Instructions for configuring the unit's internal clock.

3.8 Timer Settings

Configuring automatic start and stop times for the heat pump.

3.9 Cancelling Timer Settings

How to deactivate pre-set timer start and stop functions.

3.10 Keypad Lock/Unlock

Securing the control panel by locking and unlocking the keypad.

4. Protection Systems

4.1 Water Flow Switch Protection

Ensures operation only when water is circulating, preventing damage.

4.2 Refrigerant Pressure Protection

Safeguards against over-pressurization and refrigerant leaks.

4.3 Compressor Overheating Protection

Prevents damage to the compressor from excessive heat.

4.4 Automatic Defrost Control

Manages ice formation on the evaporator during cold conditions.

4.5 Water Temperature Difference Monitoring

Detects abnormal temperature differences to ensure proper operation.

4.6 Low Temperature Cut-Off

Shuts down the unit if outflowing water temperature drops too low.

4.7-4.9 Anti-Frost Protection

Measures to prevent freezing of water in pipes during cold weather.

5. Recommendations

5.1 Pool Water Chemistry

Maintaining optimal chemical balance in pool water for unit longevity.

5.2 Heat Pump Winterizing

Essential steps for protecting the unit during winter shutdown.

5.3 Restarting After Winter

Procedures for bringing the heat pump back online after winter storage.

5.4 Regular Check-ups

Recommendations for routine inspections to ensure efficient operation.

6. Maintenance and Inspection

6.1 Maintenance Procedures

Detailed steps for performing routine maintenance on the heat pump.

6.2 Troubleshooting Guide

Guidance for diagnosing and resolving common operational issues and errors.

6.4 Failure Code Overview (LED)

Explanation of error codes displayed on the LED controller.

6.5 Failure Code Table (Chiller-300)

Specific error codes and troubleshooting for Chiller-300 models.

6.6 Failure Code Table (Protect 300)

Specific error codes and troubleshooting for Protect 300 models.

6.7 Failure Code Table (General PCB)

Error codes and solutions for general PCB (single-system) issues.

7. Name Plate and Wiring Diagram

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