ProTeam PC15 User Manual

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Table of Contents

Questions and Answers:

M
Melissa HernandezAug 8, 2025
Why is my ProTeam PC15 not heating the pool enough?
- J
  Jessica ScottAug 9, 2025
  If your ProTeam Heat Pump is running but not sufficiently heating, consider these possibilities: the unit's capacity might be too small for your pool, in which case you should install a larger model or add another heat pump and cover the pool to reduce heat loss. Check the electrical wiring of the fan or compressor, replacing the condenser or motor/compressor if needed. Ensure the heat pump has sufficient air circulation. Verify and correct the temperature setting. If a by-pass is needed, have it installed. For ice formation on the evaporator, have the automatic defrost settings checked. Finally, a refrigeration technician should check the refrigerant level.
A
Andrew MccoyAug 15, 2025
What to do if my ProTeam PC15 doesn't stop running?
- M
  Melissa GlassAug 15, 2025
  If your ProTeam Heat Pump doesn't stop running, it might be due to incorrect parameter settings; check and adjust them to just above the heat pump's capacity. Another cause could be a faulty pressure switch; test its operation by turning the filter pump off and on. If the heat pump doesn't react, the switch needs adjustment or replacement. It may also be due to an electrical failure, in which case you should contact your installer.
L
Lisa FreyAug 20, 2025
Why is my ProTeam PC15 Heat Pump cooling instead of heating?
- W
  williamskennethAug 20, 2025
  If your ProTeam Heat Pump is cooling the water instead of heating it, first check if the correct mode is selected and adjust the parameters accordingly. If the controller is faulty, check the voltage in the wiring to the 4-way valve; if there's no voltage, replace the controller. If voltage is present, the 4-way valve may be faulty; replace the coil. If the issue continues, have a refrigeration technician inspect the heat pump.
N
Nathan ElliottAug 27, 2025
Why is there so much ice on my ProTeam PC15 Heat Pump's evaporator?
- A
  Alejandro KentAug 27, 2025
  An abnormal amount of ice on your ProTeam Heat Pump's evaporator could be due to insufficient air inflow; inspect the heat pump's location and clean any dirt on the evaporator. High water temperature (above 29°C) can also increase ice formation, so try lowering the set temperature. Check the automatic defrost control settings with your installer. The 4-way valve might be faulty; check the voltage in the wiring to it and replace the coil if voltage is measured. If problems persist, have a refrigeration technician check the heat pump. Low refrigerant levels can also cause this issue; have a technician check the refrigerant.
C
Cassandra ClarkSep 2, 2025
What to do if I see a water leak in my ProTeam PC15?
- M
  Michael ParkerSep 2, 2025
  If you notice a water leak in your ProTeam Heat Pump, first, try to find the source and check for chlorine. If chlorine is present, replace the heat pump temporarily while it's being repaired. Condensation due to humidity does not require any action.

ProTeam PC15 Specifications

General

Brand	ProTeam
Model	PC15
Category	Heat Pump
Language	English

Summary

Installation and Safety

4.2 Electrical protection devices

4.3 Ground wire connection

Performance and Installation

1.1. Performance and Features

Details about the heat pump's efficiency, lifespan, and ease of use.

1.2 Working Principles

Explains how the heat pump operates to heat pool water using air.

1.3 Where to install the heat pump

1.8 Electrical Connection

Detailed instructions for safe and correct electrical wiring of the unit.

1.9 First-time start-up

Procedures to follow for the initial startup of the heat pump.

Controlling the Heat Pump (LED)

3.1 Controller diagram

3.2 How to start heat pump

Step-by-step guide to powering on and starting the heat pump.

3.3 How to change mode

Instructions for selecting between auto, heating, and cooling modes.

3.4 How to set the desired water temperature

Procedure for adjusting the target water temperature for the pool.

3.8 How to set timer start and timer stop

Instructions for programming the automatic start and stop times.

Protection Systems

4.1 Water flow switch

Function of the water flow switch for operational safety.

4.2 Refrigerant gas high and low-pressure protection

Explanation of pressure monitoring for system integrity.

4.3 Overheating protection on the compressor

Protection mechanism for the compressor against overheating.

4.4 Automatic defrost control

4.6 Low temperature cut-off

4.7 Anti-frost protection during winter

Protection measures against freezing during cold periods.

Maintenance and Troubleshooting

6.1 Maintenance Procedures

General guidelines and tasks for maintaining the heat pump.

6.2 Troubleshooting Guide

Common problems and solutions for diagnosing unit issues.

6.4 Failure Code Overview (LED)

Explains failure codes displayed on the LED controller.

6.5 Failure Code Table (Chiller-300)

6.6 Failure Code Table (Protect 300)

6.7 Failure Code Table (General PCB Single-System)

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