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Check the water inlet and drainage often. The water and air inflow into the system
should be sufficient so that its performance and reliability are not compromised. Clean
the pool filter regularly to avoid damage to the unit caused by clogging of the filter.
Sufficient space should be left around the unit and the area should be well ventilated.
Clean the sides of the heat pump regularly to maintain optimal heat exchange
conditions and to save energy.
Check that all the processes in the unit are operational and pay special attention to the
operating pressure of the refrigerant system.
Check the power supply and cable connections regularly. Should the unit begin to
function abnormally or should you notice a smell coming from an electrical component,
arrange for timely repair or replacement.
Empty the water from the unit if you will not use it for a long time. You should check all
parts of the unit thoroughly and completely fill the system with water before turning it on
again after such a prolonged period without use.
6.2 Troubleshooting guide
Incorrect installation may result in an electrical charge that could lead to death or serious injury
of users, installers or others by electrical shock, and it may also cause damage to property.
DO NOT attempt to modify the internal configuration of the heat pump.
1. Keep your hands and hair clear of the fan blades to avoid injury.
2. If you are not familiar with your pool filtration system and heat pump:
a. Do not attempt to carry out any adjustment or service without consulting your
dealer, pool professional or air conditioning contractor.
b. Read the entire installation manual before attempting to use, service or make
adjustments to the unit.
c. Start the heat pump at least 24 hours after its installation in order to prevent
damage to the compressor.
Note: Switch off the power before carrying out any maintenance or repairs
IMPORTANT REMARK
: if a malfunction cannot be resolved immediately, in order to analyse
the problem we will need to know the message (error code) that is displayed on the controller
as well as the values for the settings (parameters 00-10 for LCD display and parameters 0-A
for LED display). We also need to know the status of the heat pump (ambient temperature,
water inlet / outlet temperature and system coil temperature) just before the failure or, if this is
not possible, just after it.
Please keep this information at hand when calling customer service.
On the following pages you will find an overview of the different types of failure problems that
can occur together with instructions on how to solve them.
Problem:
the heat pump doesn't work
Observat
ion:
the screen does not light up and the fan/compressor doesn't make a sound
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