Main Parts Warranty
Upper computer master control board
Upper computer expansion board
Audio amplifier board
Upper computer cooling fan
Lidar
RGBD vision sensors
Audio device
Camera module
Disinfection component
Bottom light strip
Chassis lower front shell
Chassis left shell
Chassis right shell
Display assembly
Lower computer master control board
Main components Warranty period
Universal wheel
DC hub motor
Battery
E-stop switch
In-line charger
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
1. Free door-to-door service
The after-sales technical personnel will evaluate the application report you submitted
and negotiate with you at the first time for the best solution such as remote technical
support or door-door maintenance, and will handle it in time to give you the most
satisfactory reply.
2. Processing time of returning goods
After your application for return is approved, PuduTech will handle it within 7 days after
the date we recorded when we received your problem goods in our official website.
If you have any question, please call our service hotline: 400-0826-660
PuduTech’s after-sales service hours are: Monday to Saturday, 9:00 am to 12:00 am,
14:00 to 18:00 pm.
After-sales Service Contact
User manual User manual
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