Pure Clean PUCRC25 - Troubleshooting

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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Red LED stays after
power on
Vacuum is on but
cannot collect dirt and
hair
The product is moving
backwards after being
started
Blue LED indicators will
ash after 4 hrs
charging
The side brushes is
crooked & not good to
sweep
The product wont start
The product moves
around in circles only,
wont go straight
1. Battery low condition
2. Main body is picked up
1. The dust bin is full
2. The lter is not installed
correctly
1. The product is on dark
colored ooring
2. Anti-drop sensor light
was covered
Power supply might
been cut o during
charging
Being used for a long
time
1. Batteries were not
installed properly
2. Battery low
3. The robot is under
protection status
One of the wires of the
wheels might be
loosened
1. Recharge the battery
2. Re-place the robot on
the oor
1. Clean the dust bin
2. Reinstall the lter
correctly
1. Put the robot on light
colored ooring.
2. Clean anti-drop
sensor light.
Charge the battery in full
4 hours
If it becomes crooked,
please scald it in hot
water to recover it to its
original shape
1. Install the battery
correctly
2.To fully charge the
battery (turn o the
cleaner)
3. Re-set the robot
1. Open the wheel cover
and connect the
loosen wire properly
2. Send the robot to
seller for repair
8 Battery reset
Unplug the battery from
the device then press and
hold the power button
for 10 seconds. Then
reconnect the battery.