PURE FREE STEP - Troubleshooting Error Messages

Pure Free E-Bike
9
Number Display Fault description Check items
and measures
1
PAS level 1
light ashing
Abnormal current 1. Check the wiring
between the
controller and the
motor.
2. Have the controller
replaced.
2
PAS level 1
light ashing
Throttle error This error message
is displayed for
information purposes
only. If displayed,
restart the unit. If this
does not clear the
error, have the display
unit replaced by
contacting your local
Pure Electric store, or
contacting customer
services for support.
3
PAS level 1
light ashing
Motor phase error 1. Check the
controller cable
2. Have the controller
replaced.
4
PAS level 1
light ashing
Hall sensor (magnetic
sensor in motor) error
1. Check the
motor cable.
2. Have the motor
replaced.
Troubleshooting error messages and related checks
3
If there’s a fault in the electronics of the e-bike, the display will ash LEDs to indicate the nature of the
problem. The fault must be resolved before the e-bike can be used. As a general rule, the rst check you
can perform is to see if the cables are in good condition and connected. Accidental disconnection is a
common cause of most faults.