What to do if I am unable to locate the QNAP TS-128A NAS during QTS installation?
If you are unable to locate the QNAP Storage NAS during QTS installation, it may be because the drives or data are faulty. To resolve this, power off the NAS, remove all the drives, and power it back on. Then, locate the NAS using Qfinder Pro or myQNAPCloud. After locating it, reinsert the drives and continue with the QTS installation.
General| Bad block scan | Yes |
|---|---|
| Storage drive size | - \ |
| Storage drive capacity | 0 GB |
| Supported file systems | FAT32, HFS+, NTFS, ext3, ext4 |
| Storage drive interface | - |
| Storage drives installed | No |
| Storage drive sizes supported | 3.5 \ |
| Supported storage drive types | HDD |
| Total installed storage capacity | 0 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 1 |
| Supported storage drive interfaces | Serial ATA, Serial ATA II, Serial ATA III |
| Processor cores | 4 |
| Processor family | Realtek |
| Processor frequency | 1.4 GHz |
| Processor architecture | ARM Cortex-A53 |
| Flash memory | 4000 MB |
| Internal memory | 1 GB |
| Internal memory type | DDR4 |
| Ethernet LAN data rates | 1000 Mbit/s |
| USB 2.0 ports quantity | 2 |
| Chassis type | Mini Tower |
| Cooling type | Active |
| Fan diameter | 40 mm |
| Product color | White |
| LED indicators | Network, Status, System |
| Number of fans | 1 fan(s) |
| Type | NAS |
| Device class | Home & Home Office |
| Backup features | Cloud, iSCSI LUN |
| Browser supported | Apple Safari 7, Google Chrome, Microsoft Internet Explorer 10, Mozilla Firefox |
| Security algorithms | 256-bit AES, FIPS 140-2, HTTPS, SNMP, SSH |
| Operating system version | 4.3.4 |
| Operating system installed | QNAP Turbo System |
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Server operating systems supported | Windows Server 2003 x64, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8 |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power supply location | External |
| Power consumption (typical) | 7.06 W |
| Power consumption (HDD standby) | 2.9 W |
| Power supply unit (PSU) capacity | 36 W |
| Cables included | AC, LAN (RJ-45) |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
Weight and Dimensions| Depth | 125 mm |
|---|---|
| Width | 60 mm |
| Height | 187.7 mm |
| Weight | 560 g |
| Package weight | 1740 g |
Details the technical specifications of the TS-128A and TS-228A models, including processor, memory, and ports.
Step-by-step guide for installing 3.5-inch hard drives into the NAS device.
Instructions for installing the QTS operating system using Qfinder Pro or the Cloud Key.
Details the operation of the power button for turning the NAS on and off.
Explains the function of the reset button for system resets and recovery.
Provides steps to resolve issues where the NAS is not detected by Qfinder Pro or myQNAPcloud.
To Next Page
