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QNAP TS-464 User Manual

QNAP TS-464
79 pages
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TS-x62, TS-x64
TS-262
TS-462
TS-264
TS-464
TS-664
User Guide
Document Version: 3
25/08/2022

Other manuals for QNAP TS-464

Questions and Answers:

QNAP TS-464 Specifications

General IconGeneral
Processor cores4
Processor modelN5095
Processor familyIntel® Celeron®
Processor frequency- GHz
Processor manufacturerIntel
Processor boost frequency2.9 GHz
On-board graphics card modelIntel® UHD Graphics
Number of processors supported1
Flash memory4096 MB
Memory slots2
Internal memory8 GB
Memory form factorSO-DIMM
Internal memory typeDDR4
Maximum RAM supported16 GB
USB portYes
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Fan voltage12 V
AC input voltage100 - 240 V
Power supply locationBuilt-in
Power consumption (sleep)21.618 W
Power consumption (typical)40.536 W
Power supply unit (PSU) capacity90 W
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Ethernet LAN data rates10, 100, 1000, 2500 Mbit/s
RAID levels0, 1, 5, 6, 10, JBOD
Storage drive capacity0 GB
Storage drive interface-
Storage drives installedNo
Storage drive sizes supported2.5, 3.5, M.2 \
Supported storage drive typesHDD & SSD
Total installed storage capacity0 TB
Number of storage drives installed0
Supported storage drive interfacesSerial ATA III
Operating system version5.0.1
Operating system installedQNAP QTS
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey
Server operating systems supportedWindows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supportedWindows 10, Windows 11, Windows 7, Windows 8
Chassis typeTower
Cooling typeActive
Fan diameter120 mm
Product colorBlack
Number of fans1 fan(s)
Cable lock slot typeKensington
TypeNAS
Device classSmall & Medium Business
Backup featuresCloud, iSCSI LUN
Browser supportedApple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox
Cables includedAC, LAN (RJ-45)
Number of screws24
Weight and Dimensions IconWeight and Dimensions
Depth226 mm
Width170 mm
Height168 mm
Weight2260 g
Package weight3600 g

Summary

Product Overview

About the TS-x62 and TS-x64

Provides a general overview of the TS-x62 and TS-x64 QNAP NAS series capabilities.

Hardware Specifications

Details the hardware specifications, including CPU, memory, drive bays, and ports.

Package Contents

Lists all items included in the NAS package for initial setup.

Front Panel Components

Describes the components and indicators located on the front of the NAS.

Rear Panel Components

Details the ports and components found on the rear of the NAS unit.

System Board Details

Illustrates and labels the main components on the NAS system board.

Front Drive Numbering

Shows the numbering convention for the drive bays on the front of the NAS.

Safety Information and Requirements

Provides essential safety instructions and installation prerequisites for the NAS.

Setting Up the NAS

Guides users through the initial steps required to set up the NAS device.

Installation and Configuration

Hardware Installation

Covers the physical installation of hardware components and modules into the NAS.

Drive Installation

Provides instructions for installing various types of storage drives into the NAS.

Replacing Memory Modules

Instructions for upgrading or replacing memory modules in compatible NAS models.

Installing Expansion Cards

Guide on how to install expansion cards into the NAS for added functionality.

Expansion Unit Installation

Details on connecting and setting up storage expansion units for the NAS.

Connecting SATA Expansion Units

Instructions for connecting SATA expansion units to the NAS.

QTS Installation Methods

Details the available methods and steps for installing the QNAP QTS operating system.

Installing QTS Using Qfinder Pro

Step-by-step guide for installing QTS using the Qfinder Pro utility.

Installing QTS Using the Cloud Key

Instructions for installing QTS via the myQNAPcloud service using a Cloud Key.

Installing QTS Using an HDMI Connection

Guide for installing QTS using a direct HDMI and keyboard connection.

Basic Operations

Power Button Operation

Explains the functions and usage of the NAS power button.

Reset Button Procedures

Details the operations for performing basic and advanced system resets.

USB One Touch Copy Function

Describes the functionality of the USB One Touch Copy button for data backup.

Understanding LED Indicators

Explains the meaning of various LED indicators on the NAS for system status.

Audio Alert Meanings

Lists the different audio alerts and their corresponding meanings or events.

NAS Migration

NAS Migration Requirements

Outlines the necessary conditions and compatibility for migrating data between NAS devices.

Migration Status and Setting Changes

Describes how data and settings are affected after a NAS migration.

Migrating a NAS Overview

Provides the general steps for migrating data and settings from an old NAS to a new one.

Migrating Data with HBS 3

Details how to migrate data using the Hybrid Backup Sync (HBS 3) application.

Preparing Destination NAS for HBS 3

Steps to prepare the new NAS for data migration using HBS 3.

Creating One-Way Sync Job with HBS 3

Instructions for setting up a one-way synchronization job in HBS 3.

Importing User and Group Settings

Guide for transferring user and group configurations to a new NAS.

Troubleshooting

Locating NAS with Qfinder/myQNAPcloud

Steps to resolve issues where Qfinder Pro or myQNAPcloud cannot detect the NAS.

Hot-swapping Failed Drives

Explains the process of replacing failed drives without shutting down the NAS.

Recovering Removed Hard Drives

Instructions on how to recover RAID groups after accidental drive removal.

Support and Resources

Lists available resources for user support and additional documentation.

Glossary

Cloud Key Definition

Unique 8-digit code assigned to each NAS device.

myQNAPcloud Definition

Provides various remote access services such as DDNS and myQNAPcloud Link.

myQNAPcloud Link Definition

Enables access to QNAP devices over the internet without complex port forwarding.

Qfinder Pro Utility

QNAP utility to locate and access NAS devices on a local network.

QNAP ID Definition

User account for myQNAPcloud remote access and other QNAP services.

QTS Operating System

QNAP NAS operating system.

Notices

Limited Warranty Terms

Outlines the terms and conditions of the limited hardware warranty for QNAP products.

Disclaimer of Liability

States limitations of liability and warranty disclaimers for QNAP products and documentation.

GNU Public License Details

Provides the terms and conditions of the GNU General Public License v3.

CE Compliance Notice

States compliance with CE requirements for products sold in Great Britain.

UKCA Compliance Notice

States compliance with UKCA requirements for products sold in Great Britain.

FCC Compliance Notice

Details FCC compliance and operational conditions for the device.

VCCI Compliance Notice

States compliance with VCCI requirements for electronic devices in Japan.

BSMI Compliance Notice

Indicates compliance with Bureau of Standards, Metrology and Inspection (BSMI) regulations.

SJ/T 11364-2006 Standard

Refers to Chinese RoHS standard for hazardous substances in electronic products.

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