QNAP TS-462-2G - User Manual

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TS-x62, TS-x64

TS-262

TS-462

TS-264

TS-464

TS-664

User Guide

Document Version: 3

25/08/2022

Main Page

Other manuals for QNAP TS-462-2G

Quick Installation Guide16 pages

Questions and Answers

M
Mallory BurnettAug 7, 2025
What to do if QNAP TS-462-2G Storage drive failed?
- J
  Jodi BentonAug 8, 2025
  To replace a failed drive on your QNAP storage, log on to QTS and go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD to locate the failed drive. Prepare a new hard drive with the same or larger capacity. Remove the failed drive from the device, wait for 20 seconds or until you hear two beeps, then remove it from the tray. Insert the new drive into the tray and install it. After two beeps, go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots, find the volume with the new drive, and check that the status is Rebuilding.
T
turnercarolineAug 21, 2025
How to fix QNAP TS-462-2G Storage if Qfinder Pro can't find NAS during QTS installation?
- O
  olarsonAug 21, 2025
  If Qfinder Pro or myQNAPcloud can't find your QNAP NAS during QTS installation, the drives or data may be faulty. Power off the NAS, remove all drives, then power it back on. Use Qfinder Pro or myQNAPcloud to locate the NAS. After locating it, reinsert the drives and continue with the QTS installation.

Summary

Product Overview

Hardware Specifications

Details the technical specifications of the TS-x62 and TS-x64 NAS models, including CPU, memory, and drive bays.

Components

Safety Information

Provides critical safety instructions and warnings for handling and operating the NAS device to prevent injury or damage.

Installation Requirements

Outlines the necessary environmental and hardware conditions required for proper NAS installation and operation.

Setting Up the NAS

Guides users through the initial steps of setting up and configuring the NAS device after installation.

Installation and Configuration

Hardware Installation

Covers the physical installation of hardware components, including drive installation and module replacement.

Drive Installation

Provides step-by-step instructions for installing 2.5-inch and 3.5-inch drives, and M.2 SSDs into the NAS.

Installing 2.5-inch Drives on 3.5-inch Trays

Installing 3.5-inch Hard Drives on 3.5-inch Trays

Installing M.2 Solid-State Drives

Replacing Memory Modules (TS-462, TS-464, TS-664)

Installing Expansion Cards

Expansion Unit Installation

Connecting USB Expansion Units

Connecting SATA Expansion Units

QTS Installation

Describes the methods for installing the QNAP QTS operating system onto the NAS.

Installing QTS Using Qfinder Pro

Step-by-step guide for installing the QTS operating system using the Qfinder Pro utility.

Installing QTS Using the Cloud Key

Instructions for installing QTS remotely via the internet using a Cloud Key and myQNAPcloud.

Installing QTS Using an HDMI Connection

Method for installing QTS by connecting the NAS directly to a display and keyboard.

Basic Operations

Power Button

Reset Button

LEDs

NAS Migration

NAS Migration Requirements

Status and Setting Changes after NAS Migration

Migrating a NAS

Provides instructions for performing direct NAS migration by transferring drives to a new NAS.

Migrating NAS Data Using HBS 3

Details how to migrate data using the Hybrid Backup Sync (HBS 3) tool for unsupported direct migration models.

Preparing the Destination NAS

Creating a One-Way Sync Job

Importing Local Users or Group Settings to the Destination NAS

Troubleshooting

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS

Hot-swapping Failed Drives

Procedures for replacing failed hard drives while the NAS is still powered on.

Recovering Unintentionally Removed Hard Drives

QNAP TS-462-2G Specifications

General

Chassis type	Tower
Cooling type	Active
Fan diameter	120 mm
Product color	White
LED indicators	Yes
Number of fans	1 fan(s)
Cable lock slot type	Kensington
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Type	NAS
Device class	Home & Home Office
Backup features	Cloud, iSCSI LUN
Browser supported	Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox
RAID levels	0, 1, 5, 6, 10, JBOD
Storage drive capacity	0 GB
Storage drive interface	-
Storage drives installed	No
Number of M.2 (M & B) slots	2
Storage drive sizes supported	3.5, M.2, 2.5 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	4
Supported storage drive interfaces	Serial ATA III
Operating system version	5.0.1
Operating system installed	QNAP QTS
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8
Processor model	N4505
Processor family	Intel® Celeron®
Processor frequency	2 GHz
Processor manufacturer	Intel
Processor boost frequency	2.9 GHz
On-board graphics card model	Intel® UHD Graphics
Number of processors supported	1
Flash memory	4096 MB
Internal memory	2 GB
Memory form factor	SO-DIMM
Internal memory type	DDR4
Maximum RAM supported	16 GB
Ethernet LAN data rates	10, 100, 1000, 2500 Mbit/s
Fan voltage	12 V
AC input voltage	100 - 240 V
Power supply location	Built-in
Power consumption (sleep)	11.3 W
Power consumption (typical)	25.98 W
Power supply unit (PSU) capacity	90 W
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.