QNAP TS-462-2G User Manual

Contents
1. Product Overview
About the TS-x62 and TS-x64....................................................................................................................................3
Hardware Specications............................................................................................................................................3
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 7
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 9
System Board.......................................................................................................................................................12
Front Drive Numbering...................................................................................................................................... 14
Safety Information...................................................................................................................................................15
Installation Requirements...................................................................................................................................... 16
Setting Up the NAS.................................................................................................................................................. 16
2. Installation and Conguration
Hardware Installation..............................................................................................................................................18
Drive Installation.................................................................................................................................................18
Replacing Memory Modules (TS-462, TS-464, TS-664).................................................................................... 32
Installing Expansion Cards.................................................................................................................................38
Expansion Unit Installation................................................................................................................................44
QTS Installation........................................................................................................................................................47
Installing QTS Using Qnder Pro...................................................................................................................... 48
Installing QTS Using the Cloud Key...................................................................................................................50
Installing QTS Using an HDMI Connection...................................................................................................... 53
3. Basic Operations
Power Button........................................................................................................................................................... 55
Reset Button.............................................................................................................................................................55
USB One Touch Copy Button.................................................................................................................................. 56
LEDs...........................................................................................................................................................................56
Audio Alert................................................................................................................................................................58
4. NAS Migration
NAS Migration Requirements.................................................................................................................................59
Status and Setting Changes after NAS Migration................................................................................................59
Migrating a NAS....................................................................................................................................................... 60
Migrating NAS Data Using HBS 3...........................................................................................................................61
Preparing the Destination NAS......................................................................................................................... 61
Creating a One-Way Sync Job.............................................................................................................................62
Importing Local Users or Group Settings to the Destination NAS................................................................63
5. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 65
Hot-swapping Failed Drives....................................................................................................................................65
Recovering Unintentionally Removed Hard Drives............................................................................................. 66
Support and Other Resources................................................................................................................................66
6. Glossary
Cloud Key.................................................................................................................................................................. 67
myQNAPcloud.......................................................................................................................................................... 67
myQNAPcloud Link..................................................................................................................................................67
TS-x62, TS-x64 User Guide
1

QNAP TS-462-2G Specifications

General

Chassis type	Tower
Cooling type	Active
Fan diameter	120 mm
Product color	White
LED indicators	Yes
Number of fans	1 fan(s)
Cable lock slot type	Kensington
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Type	NAS
Device class	Home & Home Office
Backup features	Cloud, iSCSI LUN
Browser supported	Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox
RAID levels	0, 1, 5, 6, 10, JBOD
Storage drive capacity	0 GB
Storage drive interface	-
Storage drives installed	No
Number of M.2 (M & B) slots	2
Storage drive sizes supported	3.5, M.2, 2.5 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	4
Supported storage drive interfaces	Serial ATA III
Operating system version	5.0.1
Operating system installed	QNAP QTS
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8
Processor model	N4505
Processor family	Intel® Celeron®
Processor frequency	2 GHz
Processor manufacturer	Intel
Processor boost frequency	2.9 GHz
On-board graphics card model	Intel® UHD Graphics
Number of processors supported	1
Flash memory	4096 MB
Internal memory	2 GB
Memory form factor	SO-DIMM
Internal memory type	DDR4
Maximum RAM supported	16 GB
Ethernet LAN data rates	10, 100, 1000, 2500 Mbit/s
Fan voltage	12 V
AC input voltage	100 - 240 V
Power supply location	Built-in
Power consumption (sleep)	11.3 W
Power consumption (typical)	25.98 W
Power supply unit (PSU) capacity	90 W
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	226 mm
Width	170 mm
Height	168 mm
Weight	2260 g
Package weight	3600 g