What to do if Qfinder Pro or myQNAPcloud is unable to locate the QNAP Storage during QuTS hero installation?
If Qfinder Pro or myQNAPcloud can't find the QNAP Storage during QuTS hero installation, the drives or data may be faulty. To resolve this, power off the NAS, remove all drives, power it back on, locate the NAS using Qfinder Pro or myQNAPcloud, reinsert the drives, and then continue with the QuTS hero installation.
What to do if hot-swapping failed drives on QNAP TS-h686 Storage?
To replace a failed drive, log in to QuTS hero, navigate to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD, and find the failed drive. Ensure you have a new hard drive with a capacity equal to or greater than the failed one. Then, remove the failed drive from the device, wait about 20 seconds (or until you hear two beeps), take the failed drive out of its tray, put the new drive in the tray, and install the new drive.
General| Model | TS-h686 |
|---|---|
| Category | Storage |
| SSD Cache Acceleration Support | Yes |
| Wake on LAN (WOL) | Yes |
| Jumbo Frame | Yes |
| Form Factor | Tower |
| Fan | 1 x 120mm |
| Kensington Security Slot | Yes |
| CPU Architecture | 64-bit x86 |
| Drive Bays | 6 |
| Drive Compatibility | 3.5" SATA HDD/SSD, 2.5" SATA HDD/SSD |
| M.2 Slots | 2 x M.2 2280 |
| RAID Support | RAID 0, 1, 5, 6, 10, JBOD |
| Network Ports | 2 x 2.5GbE |
| USB Ports | 3 x USB 3.2 Gen 1 ports |
| HDMI Output | 1 x HDMI 1.4b |
| Operating System | QTS hero |
| Power Supply | 250W, 100-240V AC |
| Memory | 16 GB DDR4 |
| Maximum Memory | 128 GB (4 x 32 GB) |
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