What to do if Qfinder Pro or myQNAPcloud is unable to locate the QNAP TS-H686-D1602-8G during QuTS hero installation?
If Qfinder Pro or myQNAPcloud can't find the QNAP Storage during QuTS hero installation, the drives or data may be faulty. To resolve this, power off the NAS, remove all drives, power it back on, locate the NAS using Qfinder Pro or myQNAPcloud, reinsert the drives, and then continue with the QuTS hero installation.
What to do if hot-swapping failed drives on QNAP TS-H686-D1602-8G?
To replace a failed drive, log in to QuTS hero, navigate to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD, and find the failed drive. Ensure you have a new hard drive with a capacity equal to or greater than the failed one. Then, remove the failed drive from the device, wait about 20 seconds (or until you hear two beeps), take the failed drive out of its tray, put the new drive in the tray, and install the new drive.
General| Model | TS-H686-D1602-8G |
|---|---|
| Category | Storage |
| Manufacturer | QNAP |
| Form Factor | Tower |
| Flash Memory | 5GB (Dual boot OS protection) |
| Total Drive Bays | 6 |
| 2.5 Gigabit Ethernet Port (RJ45) | 2 |
| CPU | Intel® Xeon® D-1602 2-core/4-thread processor, burst up to 3.2 GHz |
| CPU Architecture | 64-bit |
| CPU Frequency | 2.0 GHz |
| System Memory | 8 GB |
| Memory Slot | 2 |
| Drive Bay Compatibility | 3.5-inch SATA HDD/SSD, 2.5-inch SATA HDD/SSD |
| Maximum Internal Raw Capacity | 108 TB |
| M.2 Slot | 2 x M.2 2280 PCIe Gen3 x4 |
| 10 Gigabit Ethernet Port | 0 |
| PCIe Slot | 1 |
| Slot 1 | PCIe Gen3 x8 |
| USB 3.2 Gen 1 port | 4 |
| HDMI Output | 1 |
| Power Supply Unit | 250W, 100-240V |
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