QNAP TS-h2490FU - User Manual

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Questions and Answers

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Natalie DixonAug 10, 2025
How to hot-swap failed drives on a QNAP Server?
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  duncandavidAug 10, 2025
  To hot-swap failed drives on your QNAP Server, follow these steps: 1. Log on to QuTS hero. 2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD. 3. Locate the failed drive. 4. Prepare a new hard drive with the same or larger capacity. 5. Remove the failed drive from the device and wait for 20 seconds or until the device beeps twice. 6. Remove the failed drive from the drive tray, insert the new drive into the drive tray, and install the new drive.
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Alexis WilsonAug 20, 2025
What to do if I have failed drives in my QNAP TS-h2490FU Storage?
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  kerrbryanAug 20, 2025
  To replace failed drives in your QNAP Storage, log on to QuTS hero, then navigate to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD to find the failed drive. Prepare a new hard drive with equal or greater capacity than the failed one. Remove the old drive from the device and wait about 20 seconds (or until you hear two beeps). Then, remove the failed drive from its tray, insert the new drive, and install it.
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Barbara HullAug 31, 2025
What to do if Qfinder Pro or myQNAPcloud is unable to locate the QNAP Server during QuTS hero installation?
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  Eric FloresAug 31, 2025
  If Qfinder Pro or myQNAPcloud can't find the QNAP Server during QuTS hero installation, it might be due to faulty drives or data. To resolve this, power off the NAS, remove all drives, power it back on, and use Qfinder Pro or myQNAPcloud to locate the NAS. Once found, reinsert the drives and continue with the QuTS hero installation.