dIAMOND APP
16
Collecting Data:
Once a ball has been batted, a processing wheel should appear, 4-8 seconds later the data should
appear on the screen.
If the processing wheel does not appear, please make sure you are properly lined up with the unit
and the correct session type is being used.
If the processing wheel appears but no data is recorded, not enough clear readings were captured.
Continue your session as normal. If no readings continue to occur, please recalibrate. If they continue
to occur, please reach out to customer support.
If the processing wheel is showing even when a ball is not in play, please make sure of the following:
Other lanes with players are at least 8 ft apart.�
No fans or HVAC units are turned on and blowing around the unit.�
No other players are practicing behind the player recording data.
Finish session in bottom right-hand corner
Connect to Internet (Wi-Fi)
Open Rapsodo Diamond App go to Settings > Upload Progress >
and select the arrows in the top left corner.��
Arrows will start spinning, leave app open and awake until all files
have been uploaded in the progress bar.�
Go to cloud.rapsodo.com, those sessions will now appear under the player. If sessions are
not visible, please allow your iPad more time to sync the data.�
Completing a Session:
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