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Real Flame ACCENT 800 User Manual

Real Flame ACCENT 800
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ACCENT 800 FLAME EFFECT
SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Real Flame Accent 800 space heater is suitable to be installed into a
frame out installation.
Designed to operate on Natural gas and ULPG gas.
Approval no.GMK 10528
VERSION 3
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Real Flame ACCENT 800 Specifications

General IconGeneral
ModelACCENT 800
Fuel TypeElectric
Heating Capacity400 sq ft
Voltage120V
Adjustable ThermostatYes
Overheat ProtectionYes
Remote ControlYes
MaterialMetal and Glass
Flame EffectYes
TypeElectric Fireplace

Summary

Warranty Information

Warranty Details

Covers firebox and parts warranty periods, coverage, and conditions for repairs or replacements.

Warranty Registration Process

Procedure for registering the appliance to receive warranty benefits via website or mail.

Warranty Exclusions

Lists conditions that void the warranty, such as improper use, storage, or maintenance.

Limit of Liability

Defines warranty limitations, excluding consequential loss or damage to property/persons.

How to Claim Warranty

Instructions on how to make a warranty claim, including required proof of purchase.

Installation Notices and Safety

Installation Requirements

Specifies that installation must be performed by an authorized person following manufacturer's instructions.

Critical Safety Precautions

Highlights essential safety notices, including warnings about hot surfaces and supervision.

Servicing Recommendations

Advises on the recommended frequency for servicing the gas fire.

Cord Replacement Safety

States that electrical cord replacement must be handled by qualified personnel.

Appliance Data Plate

Data Plate Information

Details the model, gas type, injector size, and gas consumption (Mj/hr) for the appliance.

Appliance Dimensions

Dimensional Drawings

Provides technical drawings showing the overall size and key measurements of the heater.

Installation Instructions

Location Selection

Guidance on choosing a suitable location for the appliance, requiring supervision.

Clearances from Combustibles

Specifies minimum safe distances from the appliance to combustible materials.

Installation Codes Compliance

Requirements for adhering to Australian gas and electrical installation standards.

Flue Configuration Guidelines

Details on flue pipe length, bends, and materials allowed for installation.

Installation Instructions: Flue Termination

Flue Termination Location Rules

Ensures flue terminals are not recessed and are clear of obstructions for safe venting.

Gas Connection Specification

Details the required gas pipe connection size (15mm compression union).

Electrical Connection Specification

Specifies the need for a 3 Pin 10 Amp GPO plug.

Appliance Power Rating

States the electrical power requirements: 230V 50Hz 0.55Amp.

Flue Termination Clearances

Flue Terminal Legend

Explains the symbols used in the flue termination clearance diagram.

Minimum Clearance Table

Table showing required clearances for flue terminals under various conditions.

Clearance Notes and Exceptions

Provides additional notes and clarifications for flue terminal clearance requirements.

Installation: Wall Mounted Fan Terminal

External Wall Mounted Fan Setup

Instructions for setting up the external wall mounted fan terminal unit.

Fan Terminal Mounting

Guidance on installing the fan terminal module and running flues with clearances.

Connecting Flue to Appliance

Steps for cutting and connecting the flue pipes to the appliance.

Installation: Flue Connection Details

Recommended Sealant

Specifies the type of silicone sealant recommended for flue connections.

Applying Sealant to Connections

Detailed instructions on applying sealant to flue connection spigots.

Securing Flue Connections

Steps for sliding flue onto spigot, tightening clamps, and checking seals.

Flue Support

Guidance on clipping flues to provide adequate support.

Connecting to Wall Terminal

Instructions for connecting the flues to the wall mounted fan terminal.

Installation: Fan Terminal Components

Fan Terminal Cover Removal

Instruction to remove the cover from the fan terminal unit.

Cutting and Positioning Flues

Steps for cutting exhaust and air intake flues to length for wall exit.

Routing Power Cable

Instructions for feeding the power cable through the wall.

Installation: Final Flue Connections

Preparing Flue Ends

Ensuring flue ends are burr-free and round for proper connection.

Applying Sealant to Spigot

Applying sealant around the flue connection plate spigot.

Securing Flue and Checking Seal

Sliding flue onto spigot, tightening clamp, and verifying seal integrity.

Connecting Air Intake Flue

Feeding the air intake flue pipe and fitting retaining screw.

Finalizing Fan Terminal Mount

Positioning and affixing the fan terminal to the wall, sealing gaps.

Installation: Finishing Touches

Fitting Front Cover

Instruction to attach the front cover to the appliance.

Timber Frame Installation

Frameout Dimensions Guide

Specifies the required dimensions (A, B, C, D*) for timber frame construction.

Media Installation Guide

Media Setup Instructions

General guidelines for correctly locating and positioning the fire media.

Correct Media Arrangement

Step-by-step instructions for arranging the logs for optimal appearance.

Placing Rear Log

Specific instruction for inserting and positioning the rear log.

Placing Front Log

Specific instruction for inserting and positioning the front log.

Media Installation (Continued)

Placing Log 3

Specific instruction for inserting and positioning the third log.

Placing Log 4

Specific instruction for inserting and positioning the fourth log.

Placing Log 5

Specific instruction for inserting and positioning the fifth log.

Media Installation (Continued)

Placing Log 6

Specific instruction for inserting and positioning the sixth log.

Placing Log 7

Specific instruction for inserting and positioning the seventh log.

Media Installation (Continued)

Placing Log 8

Specific instruction for inserting and positioning the eighth log.

Finished Media Assembly

Shows the completed arrangement of all logs in the firebox.

Commissioning Procedure

Install Media

Ensure all media is correctly installed before proceeding.

Connect Utilities

Connect the appliance to the gas supply and electrical power.

Fit Firebox Door

Install the firebox door securely.

Gas Leak Check

Perform checks to ensure there are no gas leaks.

Connect Powerflue Module

Connect the powerflue module loom to the fan control unit.

Lighting Procedure

Execute the steps for the initial lighting of the appliance.

Check Gas Pressures

Verify burner and inlet supply pressures are correct.

Combustion Leakage Test

Test the appliance for carbon monoxide (CO) leakage.

Turn Off Appliance

Instruction to temporarily turn off the appliance.

Fit Trim

Install the decorative trim around the appliance.

Owner Handover

Provide necessary operating and safety instructions to the owner.

Instruct Safe Operation

Educate the owner on how to operate the fireplace safely.

Instruct Emergency Isolation

Guide the owner on how to safely isolate the appliance in emergencies.

Operation: User Instructions Overview

Gas Smell Procedure

Immediate actions if a gas smell is detected: turn off and contact a professional.

Water Submersion Warning

Do not operate if submerged in water; contact a service technician.

Prohibited Materials

Warning against burning solid fuels or placing materials near the fire.

Flame Characteristics

Note that luminous flames and carbon deposits may occur during operation.

Re-ignition Delay

Allow a 2-minute wait before re-igniting if the appliance failed to ignite.

Abnormal Operation Advice

Guidance on contacting professionals for issues like noisy fans or unusual flames.

Remote Control Operation

Overview of the remote control's functions and capabilities.

Remote Transmitter Display

Explanation of the symbols and information shown on the remote's LCD screen.

Remote Control Technical Data

Specifications including supply voltage (AAA batteries) and radio frequency.

RF Device Warning

Caution that metal placement near the receiver can reduce signal range.

Operation: System Setup and Control

Gas Supply Safety During Maintenance

Turn off the main gas supply before installing or maintaining the receiver.

Battery Change Safety

Turn off gas supply before removing or replacing transmitter batteries.

Remote Malfunction Procedure

Turn off the IFC device using the ON/OFF switch if the remote malfunctions.

Power Disconnection for Service

Switch off the IFC device by removing the power plug for installation/maintenance.

System Initialisation

Procedure for synchronizing the remote control transmitter with the appliance receiver.

Temperature Unit Display

How to check and set the temperature display between Celsius and Fahrenheit.

Turning the Appliance On

Instructions for activating the appliance using the remote control's ON/OFF button.

Operation: Remote Functions

Turning the Appliance Off

Instructions for deactivating the appliance using the remote control.

Adjusting Flame Height

How to increase or decrease flame levels using the up and down arrow keys.

Room Thermostat Operation

Setting the appliance to maintain a desired room temperature.

Operation: Advanced Control Modes

Smart Thermostat Function

Automatic flame adjustment based on room temperature and set point.

Unsupported Feature: Fan Speed

Indicates that fan speed control is not available for this appliance.

Unsupported Feature: Dimmer

Indicates that remote dimmer control for light is not supported.

Unsupported Feature: Split Flow

Indicates that split flow control functionality is not available.

Pilot Ignition Selection (CPI/IPI)

How to select between Continuous Pilot Ignition (CPI) and Intermittent Pilot Ignition (IPI).

Operation: Remote Control Features

Key Lock Functionality

How to activate and deactivate the key lock to prevent unsupervised operation.

Low Battery Indicator

How the transmitter indicates low battery power.

Unsupported Feature: Relay Control

Indicates that remote auxiliary relay control is not supported on this fire.

Troubleshooting Common Issues

Remote Not Responding

Troubleshooting steps for when the remote control has no effect.

Fire Stops or Fails to Relight

Diagnosing and resolving issues where the fire cuts off or won't relight.

Flame Height Problems

Addressing issues with the flame appearing too low or excessively high.

Room Odor During Operation

Solutions for smells from paint curing or potential firebox door leaks.

Room Fan Issues

Troubleshooting a noisy or non-functioning room air fan.

Pilot Light Stays On

Resolving the issue where the pilot light remains constantly illuminated.

Remote Control Reprogramming

Teaching RF Code Procedure

Step-by-step guide for authorized technicians to reprogram the remote to the heater.

Receiver Button Location

Identifies the specific button on the receiver for the reprogramming process.

Fault Code Information

Details available fault codes for the Gas Valve controller and the remote.

Seek Professional Assistance

Advice to consult dealers or technicians for persistent operational issues.

Wiring Diagram

Appliance Wiring Schematic

Provides a detailed schematic of the electrical connections for the SIT Proflame 2 IFC control board.

Conversion Details

Gas Type Conversion Overview

Requirement to change valve, pilot injector, and main burner injector for gas type.

Gas Valve Replacement Steps

Detailed instructions for safely removing and replacing the gas valve.

Pilot and Injector Replacement

Procedure for changing the pilot assembly and main burner injector.

Parts List

Component Identification

Lists key appliance parts with corresponding images for easy identification.

Contact Information and Showrooms

Head Office and Factory

Contact details for Glen Dimplex Australia Pty Ltd's main office and factory.

Victoria Showrooms

Contact information for showrooms located in Richmond, Dandenong, and Geelong, VIC.

New South Wales Showrooms

Contact information for showrooms in Chatswood and Miranda, NSW.

South Australia Showroom

Contact details for the Adelaide, SA showroom.

Queensland Showroom

Contact details for the Milton, QLD showroom.

Western Australia Showroom

Contact details for the Osborne Park, WA showroom.

Australian Capital Territory Showroom

Contact details for the Fyshwick, ACT showroom.

Tasmania Showroom

Contact details for the Ulverstone, TAS showroom.

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