What to do if Real Flame 700 Heater fire cuts off and will not relight?
If the Real Flame Heater fire cuts off and won't relight, it's possible the over-temperature safety has tripped. Let the fire cool down before trying to relight it. Ensure that the room fan isn't blocked and that there are no airflow restrictions around the fire.
How to fix low or excessively high flame in Real Flame Heater?
A low or excessively high flame in your Real Flame Heater could be caused by incorrect gas type or pressure. Check the test point pressure and supply pressure to the appliance and verify the gas type. Also, inspect the injector for any blockages and check its size. If needed, replace the valve.
How to fix Real Flame 700 remote when it's not working?
If your Real Flame Heater's remote isn't working, it could be due to a few reasons. First, make sure the appliance has power and that the remote batteries are good. You should also listen for a beep to confirm the signal is being received. If it still doesn't work, you may need to reprogram the remote to the receiver.
Why there is smell in room while operating Real Flame Heater?
If you notice a smell while your Real Flame Heater is running, it could be due to the paint curing, especially if it's a new appliance. In this case, run the heater for several hours with good room ventilation to allow the paint to cure. If the appliance isn't new, turn it off and have the door seal inspected by service personnel or a Real Flame agent, as it could be a firebox door leak.
General| Brand | Real Flame |
|---|---|
| Model | 700 |
| Category | Heater |
| Language | English |
Details the warranty coverage for defects in the firebox and gas burner parts.
Instructions for registering the warranty on the website or via mail.
Lists conditions under which the warranty is not applicable.
Defines the extent of Glen Dimplex's liability under the warranty.
Outlines the process for making a warranty claim, including required information.
Covers safety glass, child supervision, and hot panel warnings.
Emphasizes authorized installation, no modifications, code compliance, and initial use notes.
General safety precautions, servicing, and cord replacement guidelines.
Details gas type, injector size, TPP, and N.G.C. for Inspire 700, 900, and 1100 models.
Specifies inlet pressure ranges and gas/electrical connection cut-out dimensions.
Detailed dimensions and diagrams for the Inspire 700 model.
Detailed dimensions and diagrams for the Inspire 900 model.
Detailed dimensions and diagrams for the Inspire 1100 model.
Technical drawings of the power flue unit with dimensions.
Guidelines for selecting a suitable location for the appliance.
Specifies required clearances from combustible materials for installation.
Covers installer responsibilities, code compliance, pressure limits, leak testing, and transit material removal.
Details specifications for wall mount, rooftop powerflue, flexible flues, and bend limitations.
Instructions for clipping, supporting, and sealing flue connections.
Warns against U-style flue runs and specifies sealant type.
Rules for termination placement, snow area care, gas safety, and obstructions.
Details gas connection, electrical connection, and power rating of the appliance.
A detailed table of minimum clearances for flue terminals based on various factors.
Clarifies measurements, prohibited areas, and ignition source considerations for terminal placement.
Instructions for installing the wall-mounted fan module and flue pipes.
Details on connecting the flue pipes to the appliance, ensuring proper fit.
Guidance on applying silicon sealant for flue connections.
Step-by-step instructions for connecting and securing flue pipes with clamps.
Instructions for clipping flues for support and mounting the fan terminal.
Instructions for cutting and positioning the exhaust flue at the wall exit.
Guidance on feeding power cable and air intake flue pipe.
Instructions for pushing the fan terminal into position and sealing gaps.
Instructions for connecting the power cable connector and securing it.
Instruction to fit the front cover onto the fan terminal.
Specifies minimum termination height and insulation requirements for flue runs.
Details how to apply supplied insulation to flue runs over 5m for rooftop installations.
Provides an example calculation for minimum insulation required for an 8.5m flue run.
Notes on insulation supply length and application near ends.
Instructions for installing the rooftop fan module and running flue pipes.
Details on using rigid glass wool insulation and fitting it around flue pipes.
Provides a pattern for cutting insulation for 90° and 45° bends.
Step-by-step instructions for sealing flue connections with silicon and clamps.
Instructions for inserting and fixing the roof penetration flue.
Fitting access panel, routing flue pipes, and insulating them.
Fitting termination to access panel using rivets and sealing the end.
Instructions for sliding, clamping, and checking flue connections for leaks.
Securing fan power cable and fitting collar for sealing access panel.
Table providing frame out dimensions (A, B, C, D*) in mm for installation.
Notes on providing a GPO, isolation switch, and running the gas line.
Details on installing termination, flues, gas connection, and control loom before plastering.
Instructions for final appliance positioning, connecting power and gas, and fitting flues.
Rules for setting up media, including approved types and correct positioning.
Step-by-step visual guide for arranging driftwood logs for the Inspire 700.
Continues the step-by-step visual guide for arranging driftwood logs for the Inspire 700.
Final steps for arranging driftwood logs and placing mixed coals for the Inspire 700.
Instructions for installing media trays and arranging pebbles for the Inspire 700.
Details on locating and securing media trays for pebble media setup.
Instructions for randomly arranging pebbles around media trays.
Step-by-step visual guide for arranging driftwood logs for the Inspire 900 model.
Continues the step-by-step visual guide for arranging driftwood logs for the Inspire 900.
Further steps in arranging driftwood logs for the Inspire 900 model.
Final steps for arranging driftwood logs and placing mixed coals for the Inspire 900.
Step-by-step visual guide for arranging driftwood logs for the Inspire 1100 model.
Continues the step-by-step visual guide for arranging driftwood logs for the Inspire 1100.
Further steps in arranging driftwood logs for the Inspire 1100 model.
Final steps for arranging driftwood logs and placing assorted coals for the Inspire 1100.
Instructions for placing pebbles for the Inspire 700 model.
A checklist of steps to be performed after the fire is installed.
Essential safety and operational guidelines for using the appliance.
A simplified guide to operating the appliance using the remote control.
Information regarding available remote functions and power loss behavior.
Explanation of the icons and layout of the remote control's LCD display.
Specifies supply voltage, temperature settings, and radio frequency for the remote.
Attention points for gas supply, installation, maintenance, and malfunctions.
How to check Celsius or Fahrenheit display on the remote.
Step-by-step instructions for turning the appliance on and off using the remote.
How to adjust flame levels using the up/down arrow keys on the remote.
How to activate and set the room thermostat function on the remote.
How to activate and use the smart thermostat function for automatic flame adjustment.
Lists remote functions not supported by this appliance.
How to select between continuous and intermittent pilot ignition modes.
How to activate and deactivate the key lock feature on the remote.
Explanation of the low battery indicator on the transmitter.
States that remote auxiliary relay control is not supported on this fire.
Possible causes and remedies when the remote is activated but nothing happens.
Causes and remedies for fire cutting off, relighting issues, and flame height problems.
Possible causes and remedies for smells in the room and fan problems.
Cause and remedy for pilot light staying on and other operational issues.
Step-by-step guide for reprogramming the remote control to the heater.
Displays fault codes for Gas Valve controller and Remote.
A schematic diagram illustrating the appliance's wiring connections.
Explains primary air entrainment and notes factory presets for media/gas types.
Lists burner sizes, lengths, and diameters for different appliance models.
Detailed steps for converting the Inspire 700 model between Natural Gas and LPG.
Steps for changing the valve, pilot, and injectors during conversion.
Continues the conversion steps for Inspire 700, including final checks.
Detailed steps for converting the Inspire 900 model between Natural Gas and LPG.
Steps for changing the valve, pilot, and injectors for Inspire 900 conversion.
Detailed steps for converting the Inspire 1100 model between Natural Gas and LPG.
Steps for changing the valve, pilot, and injectors for Inspire 1100 conversion.
A list of common parts with corresponding images for identification.
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