Battery Care
31 32
If you have an electric Reid product, here are some tips for looking after the battery to
prolong the life of the unit and to ensure user safety:
Never leave batteries charging in a building that is unattended or overnight when you are
sleeping in the property.
Unplug or disconnect from the battery once charging is complete. Do not allow the battery
to overheat and ensure it is charged on a hard surface where heat can disperse.
Regularly monitor and assess for damage to the battery and the charger, following the
manufacturer’s guidance for replacement or repairs.
Ensure smoke alarms – preferably interlinked detectors around the property - are fitted
where charging is taking place and, if possible, store and charge away from the main living
area.
If your eBike or eScooter is to be left unused for a prolonged period of time, ensure that you
top up the battery charger at least every 3 months to prolong the life of the cells.
Batteries should be stored between 5C and 30C to prolong the life of the battery cells and
reduce degradation.
Your eScooter has a 1-year warranty from the date of purchase.
If you’re having an issue with your eScooter, we want to help resolve it. In the first instance,
please contact the store where you purchased the product. If you experience any difficulty
settling a warranty claim with your retailer, please contact us directly. Likewise, should
anything feel loose or not right then please stop using your product immediately and get in
contact with the retailer you purchased it from or us directly.
Register you eScooter with us via the QR code below so we can quickly and easily verify your
purchase for you warranty. Should your eScooter ever be stolen, you can also get in touch
with us to retrieve your serial number which is often wanted by the authorities.
Warranty
Register Your eScooter here
MAINTAIN ME
To Next Page
Loading...
