6. Warranty
The MPPT40CC charge controller is warranted to be free from defects for a
period of ONE (1) year from the date of shipment to the original end user. We
will, at our option, repair or replace any such defective products.
Claim procedure:
Before requesting warranty service, check the Operation Manual to be certain
that there is a problem with the controller. Return the defective product to us with
shipping charges prepaid if problem cannot be solved. Provide proof of date and
place of purchase. To obtain rapid service under this warranty, the returned
products must include the model, serial number and detailed reason for the
failure, the module type and size, type of batteries and system loads. This
information is critical to a rapid evaluation of your warranty claim.
This warranty does not apply under the following conditions:
1. Damage by accident, negligence, abuse or improper use.
2. PV or load current exceeding the ratings of product.
3. Unauthorized product modification or attempted repair.
4. Damaged occurring during shipment.
5. Damage results from acts of nature such as lightning or extreme weather
6. Irreclaimable mechanical damage.
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