The streaming button on the
Remote Control is pressed
but no streamed audio signal
is found when searched for
(indicated by an ’X’ icon on the
display)
The TV Streamer 2 and
hearing instruments are not
within wireless range
The TV Streamer 2 is not
cabled correctly to the TV
The TV Streamer 2 is pow-
ered off or the sound from
the TV output has been
muted
Ensure that TV Streamer 2 and hearing instruments are
within wireless range and activate streaming again
Connect the cable between the TV Streamer 2 and the TV
correctly and activate streaming again
Power on the TV Streamer 2 or unmute the TV and activate
streaming again
There is no sound in the hear-
ing instruments although it is in
the streaming program
The TV Streamer 2 and
hearing instruments are not
within wireless range
The TV might have been
powered off or the sound
from the TV has been
muted
Ensure that the TV Streamer 2 and hearing instruments are
within wireless range
Power on or unmute the TV
The sound from the
TV Streamer 2 is distorted
The audio input level from
the TV is too high
Adjust the volume using the volume button on the TV
Streamer 2 until the sound is no longer distorted
400248000-GB-13.05-Rev.A.indd 34
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