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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE
Excessive • Incorrect earmold placement
whistling / feedback • Incorrect dome placement
• Excessive ear wax
• Feedback control may need adjustment
• Earmold tubing worn or damaged
• Thin tube connection loose
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Re-insert earmold carefully
• Re-insert dome
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
• Change thin tube or consult your hearing care professional
• Consult your hearing care professional
If there are any other problems not mentioned in this guide, please contact your hearing care
professional.
Sound • Weak battery
distorted / • Improper earmold or dome fit
not clear • Hearing instrument damaged
• Hearing instrument settings not optimal
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
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