40
Problem Solution
Raymote mobile app or dashboard
data do not match boiler touchscreen
data.
See Figure 91.
Make sure that unit is online. Make sure that unit, Touchscreen and Wi-Fi source are
turned On. Check web dashboard or Raymote mobile app unit status.
Wi-Fi signal is weak. Use any Wi-Fi enabled device to check RSSI next to the unit or
use unit Wi-Fi page. Make sure that unit touchscreen displays a Wi-Fi RSSI between
-30 dB and -80 dB. If possible, remove any object blocking the unit Wi-Fi signal.
Make sure that Wi-Fi antenna is connected to the Raymote Wi-Fi module.
Improve signal strength in the unit room using a Wi-Fi extender.
Static information. Refresh web browser or app and log o and log in again if
necessary.
WiFi State......................................
WiFi RSSI......................................
Module SW Rev.............................
WiFi SSID......................................
WiFi IP...........................................
WiFi MAC......................................
HOTSPOT.....................................
Connected
-35
1.0.0
AA:BB:CC:DD:EE:FF
Hydronic-XYZ
WiFi
192.168.1.2
Reset
Figure 91. Wi-Fi RSSI
By default, Raymote Wi-Fi module is congured
automatically by your Wi-Fi router with a dynamic IP
address.
To assign manually a Static IP address follow the next
steps.
NOTE: requires detailed Wi-Fi
network information to work properly. Consult with your
local IT team to get this information.
In “Wi-Fi setup” page, click on IP address settings (static
IP). See Figure 92.
Figure 92. Static IP Option
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