34
c)
Installation not in accordance with the Owner’s Guide and Installation Instructions or with relevant statutory
and local requirements in the State or Territory in which the unit is installed.
d)
Connection at any time of the unit in anyway which does not comply with the guidelines as outlined in
the Owner’s Guide and Installation Instructions.
e)
Repairs, attempts to repair or modifications to the unit by a person other than Rheem Thermal Service
or a Rheem Thermal Accredited Service Agent.
f)
Faulty plumbing or faulty power supply.
g)
Failure to maintain the unit in accordance with the Owner's Guide and Installation Instructions.
h)
Transport damage where freight is arranged by others.
i)
Fair wear and tear from adverse conditions (for example, corrosion).
j)
Cosmetic defects.
2.9
Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage to
furniture, carpet, walls, foundations or any other consequential loss either directly or indirectly due to leakage
from the unit, or due to leakage from fittings and/ or pipe work of metal, plastic or other materials caused by
water temperature, workmanship or other modes of failure.
2.10
This warranty is not applicable if the installation of the unit is carried out by an installer not approved by Rheem
Thermal or persons who are not qualified to do so in the opinion of Rheem Thermal.
2.11
The warranty as applied to the unit’s internal heat exchanger protects against failure due to water imbalance.
The warranty is not applicable if failure is caused due to hydraulic damage, such as excess pressure. The
extended parts warranty covers the cost of a replacement heat exchanger but excludes labour or associated
costs or the cost of any subsequent damage, of any type.
2.12
This warranty does not cover the replacement or replenish of refrigerant within the unit.
2.13
It is a condition of warranty that the customer has stipulated correctly and precisely the capacity and performance
required of the System and the conditions under which the System shall operate. Any performance figures given
by us in the Quotation or mentioned or referred to in or prior to the contract are such as we expect to obtain on
test but are not guaranteed. All such performance figures whether analytical or financial are estimates only and
the customer must independently satisfy itself as to their accuracy and completeness.
Failure to perform as duly specified shall be notified to us in writing and we shall be given every reasonable
facility to investigate the cause of the failure and to recommend remedial action.
If it is clearly established that the fault is due to an error in calculation by us or failure by our employees to
carry out instructions, the fault shall be rectified by us in as reasonable a period of time as possible and at no
cost to the Customer. Should the remedial action fail to achieve the designed performance the limit of our
liability either the negligence or for breach of statutory duty or otherwise shall be for us to remove the
equipment at our expense or to refund to the buyer the purchase price in full.
In New Zealand this warranty excludes to the extent permissible all implied warranties set out in the Sale of
Goods Act 1908 (New Zealand) and all guarantees set out in the Consumers Guarantees Act 1993 (New
Zealand) to the extent that the goods are acquired for the purpose of resupply in trade consumption in the
course of a process of production or manufacture or repairing or treating in trade other goods or fixtures on
land.
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