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Rheem TRITON User Manual

Rheem TRITON
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TRITON
80 & 100 Gallon Ultra-High
Efficiency Water Heaters
Service and Training Manual
For use with the following models:
GHE80SS, GHE80SU,
GHE100SS, GHE100SU
CATEGORY IV Models
Fan Assisted Combustion
SVC1020T; Revision 4; January 2020

Table of Contents

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Rheem TRITON Specifications

General IconGeneral
TypeTankless
EfficiencyUp to 0.96 UEF
TechnologyCondensing
CategoryWater Heater
BrandRheem
ModelTRITON
Fuel TypeNatural Gas or Propane

Summary

Introduction

TRITON Specifications

Combustion Blower Speed Table

TRITON Component Parts

Wiring and Schematic Diagram

Connection Diagram

Top View Component Identification

Parts: Blower & Valve

Blower

Variable speed blower matched to the Dungs gas valve. Monitored by main controller.

Gas Control Valve

Honeywell gas valve matched to blower motor, controlled by primary controller.

Flue Gas Temperature Sensor - Exhaust

Measures combustion gas temp at discharge vent. Trips at 160°F.

Power Anode Controller

Controls current to anodes for tank corrosion protection. Features LED indicators.

Parts: Traps & Controls

Condensate Trap

Manages condensation in flue tubes for controlled evacuation to drain.

Igniter and Flame Probe

Provides spark to burner and flame rectification response to controller.

Main Igniter Controller

Manages blower, igniter, gas valve. Stores fault history. Attempts ignition.

LCD Display and User Control Panel

Color LCD with touch overlay for interface. Displays tank temp & operational state.

Parts: Switches & Sensors

Proof of Fan (Pressure Switch)

Confirms blower motor operation. Normally closed contact.

Water Temperature and ECO Probe

Monitors water temp and acts as energy cut-off if temp exceeds 200°F.

Leak Sensor

Detects minimal water presence in bottom pan. Alerts or disables unit.

Burner

Maintains controlled flame in combustion chamber for efficient heating.

User Interface: Startup & Settings

Startup

Wizard guides through initial setup: Time/Date, Hours of Operation, Wifi.

Enabling (turning on) the Unit

Pressing the 'Enable' button turns the water heater on.

Temperature Adjustment

Adjust tank temperature via display arrows or preset 'warm', 'hot', 'very hot'.

Setting Menu

Accesses basic settings, configurations, schedules, BACnet, and time/date.

User Interface: Configuration & Schedules

BASIC SETTINGS

Adjust temp unit, screen lock, alarm beep, EcoNet instance, and elevation.

CONFIGURATION SETTINGS

Control differential temp, pump config, aux input/output, modulation, leak response.

SCHEDULE SETTINGS

Set specific times for heater to be enabled or disabled daily.

TIME/DATE SETTINGS

Change current time and date, and configure daylight savings time.

User Interface: Status & Service

Status Menu

Displays current operating status, diagnostics, sensors, and Wi-Fi status.

Service Menu

Provides product info, alarms, system health, and service alerts.

Wi-Fi Setup

Connects water heater to home Wi-Fi network for remote access.

User Interface: Alerts & Health

ALARMS

View current detected problems and access 'more info' for explanations.

ALARM HISTORY

Review previously active alarms and option to clear them.

SYSTEM HEALTH

Check combustion and tank health status via three levels.

SERVICE ALERTS

Configure frequency for maintenance alerts like drain, vent, and neutralizer checks.

Control Board Display Messages

Sequence of Events Flowchart

Sequence of Operations: Power ON

Power ON

Initial power-up sequence: displays model, temp, status. Checks for heat demand.

Call for Heat

Microprocessor runs self-checks, verifies sensors, and initiates blower for pre-purge.

Pre-purge Cycle

Verifies venting and expels combustion gases before ignition.

Ignition Activation Period

Igniter sparks for 2s; gas valve opens, allowing fuel entry.

Sequence of Operations: Cycles

Flame Rectification

Confirms flame presence via current. Detects loss or unstable flame.

Main Burner Operation

Heater enters primary heating mode once flame is confirmed.

End of Heating Cycle

Cycle completes when set point is reached; gas valve closes.

Post Purge

Blower runs to purge burner and venting system of combustion gases.

Sequence of Operations: Stand-By Mode

Stand-By Mode

Idle state monitoring internal temp and safety devices. Calls for heat if temp drops.

Control Safety Functions

Flame Detection

Uses flame rectification via sensor electrode and ground to confirm flame presence.

ECO (Energy Cut Off)

High limit switch responsive to high water temp, disabling heating functions.

Pressure Switches

Monitor blower operation and detect blocked inlet/outlet vent conditions.

Vent Temperature (Flue Gas) Sensor

Detects excessive heat at vent exhaust to protect piping.

Control Safety Functions: Power & Ignition

Power Outages

Controls automatically resume operation after power interruptions.

Controller Retry and Ignition Attempts

Manages multiple ignition attempts before soft or hard lockout.

Condensate Removal Tube with Exhaust Tee Assembly

Evacuates condensation from flue tubes to a floor drain.

Error Codes - Overview

Troubleshooting Error A001: Ignition Lockout

Troubleshooting Error A002: Flame Not Stable

Troubleshooting Error A003: Intake Switch Open

Troubleshooting Error A004: PoF Open During Heating

Troubleshooting Error A005: PoF Open During Pre-Purge

Troubleshooting Error A006: PoF Open During Post Purge

Troubleshooting Error A007: Exhaust Pressure Switch Open

Troubleshooting Error A008: PoF/Blower Mismatch

Troubleshooting Error A010: End Of Line Test Failure

Troubleshooting Error A016: Energy Cut Off Switch Is Open

Troubleshooting Error A017: Flue High Flue Temp

Troubleshooting Error A018: Flue Temp Sensor Open

Troubleshooting Error A019: Flue Temp Sensor Shorted

Troubleshooting Error A022: Upper Tank Sensor is Open

Troubleshooting Error A023: Upper Tank Temp Too Hot

Troubleshooting Error A024: Upper Tank Sensor Shorted

Troubleshooting Error A025: No Blower RPM Feedback

Troubleshooting Error A026: Blower Expected RPM vs Actual RPM mismatch

Troubleshooting Error A027: Flame Present Before Ignition

Troubleshooting Error A028: Flame Present W/O Heating

Troubleshooting Error A029: Failed Ignition

Troubleshooting Error A030: Flame Lost During Heating

Troubleshooting Error A031: Loss of Anode Communication

Troubleshooting Error A033 through A043: Relay/Communication Errors

Troubleshooting Error A044: Processor Clock/Line Frequency Disagree

Troubleshooting Error A101: Configuration Data Restore

Troubleshooting Error A102: Time Clock Needs to be Programmed

Troubleshooting Error A103: Time Clock Not Advancing Time Properly

Troubleshooting Error A104: Water Leak Detected

Troubleshooting Error A108: Ignition Board Communication Failure

Troubleshooting Error A109: External CO Sensor Alarm

Troubleshooting Error A110 & A111: Shut-off Valve Monthly Test Close/Open Error

Troubleshooting Error A112: Shutoff Valve Not Open

Troubleshooting Error A121: No Water Detected in Tank

Troubleshooting Error T009: No Gas Detected

Troubleshooting Error T020: Lower Tank Sensor Open

Troubleshooting Error T021: Lower Tank Sensor Shorted

Troubleshooting Error T029: Failed Ignition. Retrying

Troubleshooting Error T032: Lower Tank Temp A/D Error

Troubleshooting Error T105: Water Leak Sensor Not Installed

Troubleshooting Error T113 & T114: Flame Rod Degraded

Troubleshooting Error T115 & T116: Combustion Health Degraded

Troubleshooting Error T117 through T120: Periodic Maintenance

Troubleshooting Error T122: No Communication with Powered Anode Controller

T123 thru T137: Anode Alerts

Gas Pressure Checking Procedures

Gas Valve Adjustment Procedure

Triton Disassembly and Repair Overview

Disassembly: Ignition Control Board

Steps to remove and replace the ignition control board.

Disassembly: LCD Display

Steps to remove and replace the LCD display assembly.

Disassembly: Blower Motor

Procedure for removing and replacing the blower motor assembly.

Disassembly: Water Temperature Sensor

Steps to remove and replace the water temperature sensor.

Disassembly: Igniter

Disassembly: Flame Sensor

Disassembly: Pressure Switches

Disassembly: Exhaust Gas Temperature Sensor

Triton Servicing: Burner Assembly Replacement

BACnet Configurations Overview

LeakGuard™ System

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