5. Troubleshooting
38
5
If Test Print Fails
If you cannot solve the problem, contact sales or service representative.
The power cord or USB cable is not properly con-
nected.
Check that the power cord and USB cable are prop-
erly connected.
The port connection is not properly set. 1) On the [Start] menu, point to [Settings], and
then click [Printers].
2) Click the icon of the printer, and then click
[Properties] on the [File] menu.
3) Click the [Details] tab (Windows 2000/XP,
Windows Server 2003, Windows NT 4.0: the
[Ports] tab) , and then check the printer port.
z
Select USB or network printer in the list
when the selected port connection is some-
thing other than USB or network printer.
z
To connect via USB when USB does not
appear in the list, you must re-install the
printer driver. See P.39 "Uninstalling".
The Printer Status monitor displays an error message. See
User Guide
. See P.33 "Opening from Printer Sta-
tus error messages".
Ink feed is incomplete. Ink begins automatically feeding into the print-heads
when the power of the printer is first turned on or
when a cartridge is replaced.
Wait until ink feed is complete at which point the
[Power] key stops blinking and remains lit.
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