Ricoh Aficio MP 5002SP User Manual

When Messages Are Displayed on Your
Computer Screen
Messages Displayed When Using the Scanner Function
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when using the TWAIN driver. If a message not described here appears, act
according to the message.
Message Causes Solutions
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide .
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permission for
scanner function.
For details about how to set
permissions, see Security Guide .
"Call Service"
"Please call your service
representative."
An unrecoverable error has
occurred in the machine.
Contact your service representative.
"Cannot add any more
scanning mode."
The maximum number of
registerable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
When Messages Are Displayed on Your Computer Screen
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Ricoh Aficio MP 5002SP Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Speed (Black)	50 ppm
Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 100 sheets
Memory (Standard)	1 GB
Scanner Resolution	600 x 600 dpi
Copier Resolution	600 x 600 dpi
Copy Speed	50 cpm
Zoom Range	25% - 400%
Fax Transmission Speed	33.6 kbps
Fax Memory	4 MB
Weight	84.5 kg
Power Source	220 - 240 V, 50/60 Hz
Max Paper Size	A3
Paper Sizes Supported	A3, A4, A5, B4, B5
Scan Speed	50 ipm
Interface	USB 2.0, Ethernet
Connectivity	USB, Ethernet
Operating System Compatibility	Windows, Linux
Fax Resolution	200 x 200 dpi
First Print Out Time (Black)	4.5 seconds
Duplex Printing	Automatic
Display	LCD Touch Panel