Troubleshooting When Using the Printer Function
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Images are cut off, or
excess is printed.
You may be using pa-
per smaller than the
size selected in the ap-
plication.
Use the same size paper as that selected in the
application. If you cannot load paper of the
correct size, use the reduction function to re-
duce the image, and then print. See the printer
driver Help.
Page layout is not as
expected.
Print areas differ de-
pending on machine
used. Information
that fits on a single
page on one machine
may not fit on a single
page of another ma-
chine.
Adjust the [Printable area:] setting in the [Printer
Configuration...] in the RPCS printer driver. See
the printer driver Help.
Photo images are
coarse.
Some applications
print at lower resolu-
tion.
Use the application's settings to specify a high-
er resolution.
Solid lines are printed
as broken lines.
Dither patterns do not
match.
Make the following settings with the printer
driver: Change the [Dithering:] setting on the
[Image Adjustments] tab in the [Change User Set-
tings...] dialog box, on the [Print Quality] tab in
the RPCS printer driver. See the printer driver
Help.
Optional components
connected to the ma-
chine are not recog-
nized when using
Windows
2000/XP/Vista and
Windows Server 2003.
Bidirectional commu-
nication is not work-
ing.
Set up optional devices on the Properties of the
printer.
See the printer driver Help.
Duplex printing is
malfunctioning.
Duplex printing can-
not be done with pa-
per set in the bypass
tray.
When using duplex printing, make settings to
use paper from a tray other than the bypass
tray.
Duplex printing is
malfunctioning.
You have loaded thick
paper heavier than
110 g/m
2
.
Specify another paper type.
Duplex printing is
malfunctioning.
Duplex printing can-
not be done with a
tray for which [1 Sided
Copy] has been speci-
fied as Paper Type on
the System Settings
menu.
In [System Settings], under [Tray Paper Settings],
select [2 Sided Copy].
Problem Cause Solution
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