Problem Cause Solution
"Please wait." appears on the
display panel and printing
cannot be done.
The folding finisher is offline. Turn off the main power switches of both
the machine and folding finisher, and
then turn them back on again in the
following order: folding finisher, and
then the machine.
Then check the folding finisher is online.
Cannot specify folding. Translucent paper or film has
been selected.
Translucent paper and film are not
available for folding. They are delivered
to the upper output stacker, but not
folded. Select another paper type, and
then specify folding.
Document Server
Problem Cause Solution
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages as
1 file?" appears.
The number of scanned
pages exceeds the capacity
per file of the Document
Server.
• To store scanned pages as a file,
press [Store File]. Scanned data is
stored as a file in the Document
Server.
• If you do not want to store scanned
pages, press [No]. Scanned data
is deleted.
• You can store up to 1000 A4 size
pages per document.
"Original is being scanned by
another function. Please
wait." appears.
Copier or Scanner function is
in use.
To cancel a job in progress, first press
[Exit], and then press the [Copy] key or
[Scanner] key. Next, press the [Clear/
Stop] key. When the message "The Stop
key has been pressed. Are you sure you
want to stop copying?" or "The Clear /
Stop key was pressed. Are you sure you
want to stop scanning?" appears, press
[Stop].
2. Troubleshooting When Using the Copy/Document Server Function
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