To Next PageTo Next PageWhy can't I change the Address Book on my Ricoh All in One Printer?
If an error occurs when changing the Address Book from the display panel or Web Image Monitor on your Ricoh All in One Printer, it may be because the Address Book cannot be changed while you delete multiple stored documents. Wait a while, and then retry the operation.
What to do if my Ricoh All in One Printer does not turn off after shutdown?
If your Ricoh All in One Printer does not turn off 6 minutes after the main power is turned off, the machine may be unable to perform the shutdown procedure. Repeat the shutdown procedure. If it still doesn't turn off, turn off the AC power switch.
Why does my Ricoh All in One Printer say 'output tray is full'?
If your Ricoh All in One Printer displays the message 'Following output tray is full. Remove paper', this indicates that the output tray is full. To resume printing, remove the paper from the output tray.
Why does the Authentication screen appear on my Ricoh All in One Printer?
The Authentication screen appears on your Ricoh All in One Printer because Basic Authentication, Windows Authentication, or LDAP Authentication is enabled. Enter your login user name and user password to proceed.
Why does my Ricoh All in One Printer show the user code entry screen?
If your Ricoh All in One Printer displays the user code entry screen, it indicates that users are restricted by User Code Authentication.
Why is my Ricoh All in One Printer printing images on the reverse side of the paper?
If your Ricoh All in One Printer is printing images on the reverse side of the paper, it is likely that the paper was loaded incorrectly. Make sure to load the paper correctly.
What to do if my Ricoh All in One Printer display is turned off?
If the display of your Ricoh All in One Printer is off, the device may be in Low Power mode. To resolve this, touch the display panel or press any key on the control panel to exit Low Power mode. Alternatively, the printer could be in Sleep mode. Press the [Energy Saver] key or the [Check Status] key to exit Sleep mode.
What to do if my Ricoh All in One Printer indicates that the output tray is full when printing Z-folded paper?
When printing Z-folded paper, if your Ricoh All in One Printer indicates that the output tray is full even though the amount of output paper on the tray is less than the stack capacity, it's likely that the Z-fold support tray is not set. Set the Z-fold support tray for the finisher or multi-folding unit.
Why does output paper to the stacker tray not align properly on my Ricoh All in One Printer?
If output paper to the stacker tray does not align properly on your Ricoh All in One Printer, especially when using coated paper or paper with a weight of 280.0 g/m2 or more and a size of A3, SRA3, or larger, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
What to do if paper is curled when delivered to the high capacity stacker of my Ricoh All in One Printer?
If paper delivered to the high capacity stacker is curled, causing it to not align properly on your Ricoh All in One Printer: * When the paper is curled downward, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators". * When the paper is curled upward, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
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