Ricoh J003 - Page 236

SM 8-36 J001/J003
Problem Solution
Event Service Center Call Response
Probable Cause Operator Action
Content User
ST
NR
C
Paper does not
feed (cont.)
(2) Check the cassette to see if any
paper remains.
If a small number of sheets are
loaded, the trailing edges of the
paper may ride over the top of the
end fence, and when the tray is
set, this presses the paper down
and pulls it out of the nip of the
paper feed rollers.
Always load at least 100 sheets in the
paper cassette.
Always load at least 100 sheets in the paper
cassette.
X
(3) Reset the end fence. End fence is pushing against the
bottom of the stack.
Reset the end fence. Reset the end fence. X
Skewed paper
feed
(1) Check the side fences. Side fence does not move with
reasonable force.
Load the paper after positioning the side
fences.
Load the paper after positioning the side fences.
X
(2) Check the condition of the paper in
the cassette.
When loading paper, make sure
that the bottom sheet is not
caught in the notch of the bottom
plate of the paper cassette.
Remove the paper from the cassette
and reload it.
Remove the paper from the cassette and reload
it.
X
(3) Check the reverse guide. The difference in the pressure of
left-right transport is determined
by the half-lock of the reverse
guide.
Paper feeds with the reverse guide
locked on both ends.
Paper feeds with the reverse guide locked on
both ends.
X
(4) If Tray 2 is attached, check the rear
cover of the tray.
The difference in the transport
pressure on the left and right is
determined by the half-
lock of the
rear cover.
Paper feeds with the rear cover locked
on both ends.
Paper feeds with the rear cover locked on both
ends.
X
If procedures (1)-(4) do not solve the
problem, replace the paper cassette.
Side fence friction or fences
damaged.
Replace cassette (repair). Replace cassette (repair). X
Jam on the
transport belt
(1) During duplex printing, especially
when printing on the back side
Strength of attraction between
belt and paper less, due to
spotted printing.
Simple printing Simple printing X
Duplex printing with compressed
characters
Duplex printing with compressed characters X
(2) Check the paper in use. Make sure
the paper is
- Not curled, bent
- Not to thick
- Not shedding coating
Paper/belt attraction deteriorated
Use paper that is neither bent nor
curled.
Use only recommended paper.
Avoid using thick or coated paper.
Use paper that is neither bent nor curled.
Use only recommended paper.
Avoid using thick or coated paper.
X
(3) Check the condition of the paper in
the cassette.
When loading paper, make sure
that the bottom sheet is not
caught in the notch of the bottom
plate of the paper cassette.
Remove the paper from the cassette
and reload it.
Remove the paper from the cassette and reload
it.
X
(4) Check the transport belt for dirt. Paper/belt attraction deteriorated
Clean the transport belt. Clean the transport belt. X
(5) Over Head Projector (OHP) Static electricity causes sheets to
stick.
Remove the plain paper from the output
tray. (Do not allow paper to mix.)
Remove the plain paper from the output tray.
(Do not allow paper to mix.)
.
X
Do not allow OHP to stack more than 3
sheets.
Do not allow OHP to stack more than 3 sheets X
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA