Ricoh Pro 8120 Technical Bulletin

Technical Bulletin PAGE: 1/2
Model: Vacuum Feed LCIT
Date: 30-Nov-17
No.: RD777015
Subject: Paper Weight 1-3 misfeed / double feed from Vacuum Feed
LCIT
Prepared by: H Kawamura
From: PPCS Section, CIP Product Quality Management Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other ( )
Tier 2
Tier 0.5
SYMPTOM
A paper mis-feed or mutli-feed occurs (paper weight 1, 2, 3) when feeding 100-200 sheets
from the Vacuum Feed LCIT.
CAUSE
The airflow between sheets of paper is not optimal, causing a delay in the paper picking
process (mis-feed) or failing to separate the sheets of paper (multi-feed).
SOLUTION
Do the following.
1. Set No. 125 “2-Tray LCT : Paper Feed Position” to “High” in the Paper Library settings.
2. Upgrade the Paper Library as follows.
Pro91xx Series:
EU: Version R10 or later
NA: Version R9 or later
AP: Version R8 or later
CN: Version R3 or later
Pro71xx Series:
EU: Version R16 or later
NA: Version R13 or later
AP: Version R11 or later
CN: Version R11 or later
Pro81xx Series:
EU: Version R4 or later
NA: Version R3 or later
AP: Version R4 or later
Note: In these modified versions, the default setting for the paper feed position has
been changed to “High”.
3. If the symptom occurs when using custom paper sizes/types created before the above
firmware was installed, set the paper feed position to “High” manually.

Ricoh Pro 8120 Specifications

General

Brand	Ricoh
Model	Pro 8120
Category	All in One Printer
Language	English