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Ricoh SP 311DNW - User Manual

Ricoh SP 311DNW
120 pages
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For safe and correct use, be sure to read "Safety Information"
before using the machine.
Appendix
Troubleshooting
Maintaining the Machine
Configuring the Machine Using Utilities
Printing Documents
Loading Paper
Guide to the Machine
User Guide

Table of Contents

Other manuals for Ricoh SP 311DNW

Questions and Answers

  • W
    William MejiaSep 8, 2025
    Why the toner is powdery and comes away from the paper on Ricoh All in One Printer?
    • B
      Bryan CoxSep 8, 2025
      If the toner is powdery or the printed image looks matt on your Ricoh All in One Printer, check that the levers for printing on envelopes inside the rear cover are pulled up.
  • B
    brandi56Aug 23, 2025
    Why Ricoh All in One Printer feeds multiple sheets of paper at one time?
    • D
      debbieharrisAug 23, 2025
      If your Ricoh All in One Printer feeds multiple sheets, fan the paper before loading, align the edges, correctly position the paper guides, use supported paper types, do not exceed the upper limit markings, clean the friction pads and paper feed rollers, and only add paper when the tray is empty.
  • J
    Jennifer WatkinsAug 25, 2025
    How to fix Ricoh SP 311DNW All in One Printer paper size setting if it does not match the paper loaded?
    • M
      Melissa HarrisAug 26, 2025
      Ensure that the paper size selected in the printer properties dialog box matches the size of the paper loaded in your Ricoh All in One Printer.
  • J
    Jennifer HarrellAug 27, 2025
    Why is the whole printout blurred on my Ricoh All in One Printer?
    • K
      Kiara CarrilloAug 27, 2025
      If the printout from your Ricoh All in One Printer is blurred, use paper that has been stored properly. If [Toner Saving] is enabled, printing is generally less dense. Replace the print cartridge if the toner is almost depleted. Condensation may have collected.
  • A
    Alex SmithAug 27, 2025
    How to fix Ricoh SP 311DNW if paper does not feed smoothly?
    • E
      Erika BellAug 27, 2025
      To ensure smooth paper feed in your Ricoh All in One Printer, use supported paper types, load paper correctly with properly adjusted paper guides, straighten curled paper, and fan the paper before loading, reversing the top and bottom sheets.
  • L
    Lisa VargasSep 22, 2025
    What to do if Ricoh All in One Printer has run out of the toner?
    • M
      Michael MatthewsSep 22, 2025
      If your Ricoh All in One Printer has run out of toner, replace the print cartridge.
  • R
    robertskimberlySep 16, 2025
    What to do if the waste toner bottle is full on Ricoh SP 311DNW?
    • A
      anita65Sep 16, 2025
      If the waste toner bottle is full on your Ricoh All in One Printer, replace the print cartridge.
  • M
    Michael RhodesSep 18, 2025
    What to do if the print cartridge has not been installed on Ricoh SP 311DNW?
    • P
      Peter JamesSep 18, 2025
      If the print cartridge has not been installed in your Ricoh All in One Printer, reinstall the print cartridge.
  • S
    Stephen ConleySep 7, 2025
    Why prints fall in front of the Ricoh SP 311DNW All in One Printer when they are output?
    • S
      Sharon TrujilloSep 7, 2025
      If prints fall in front of the machine when they are output from your Ricoh All in One Printer, raise the stop fence.
  • M
    Marie FloresSep 4, 2025
    What to do if a print job is canceled on Ricoh All in One Printer?
    • S
      Stefanie GarciaSep 4, 2025
      If a print job is canceled on your Ricoh All in One Printer, increase the [I/O Timeout] setting to a value larger than the current one.

Summary

Guide to the Machine

Installing the Printer

Explains how to install the printer and perform post-installation settings.

Installing the Driver and Software

Guides on installing necessary printer drivers and software from CD-ROM.

Loading Paper

Loading Paper into Tray 1

Step-by-step instructions for loading paper into the standard paper tray.

Loading Paper into Bypass Tray

Step-by-step instructions for loading paper into the bypass tray.

Configuring the Machine Using Utilities

Using Web Image Monitor

Explains how to use Web Image Monitor for remote machine status and settings.

Maintaining the Machine

Replacing the Print Cartridge

Step-by-step instructions for replacing the print cartridge.

Troubleshooting

Common Problems

Lists common problems, their possible causes, and solutions.

Paper Feed Problems

Addresses issues related to paper not feeding or jamming.

Removing Printing Jams

Provides detailed steps for removing jammed paper from different areas.

Print Quality Problems

Discusses common print quality issues and their causes/solutions.

Printer Problems

Covers various printing issues like errors, delays, or blurred output.

Ricoh SP 311DNW Specifications

General IconGeneral
ColorNo
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 600 DPI
Time to first page (black, normal)8 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Printing colorsBlack
Maximum duty cycle20000 pages per month
Number of print cartridges1
Page description languagesPCL 5e, PCL 6
Total input capacity300 sheets
Total output capacity125 sheets
Maximum print size210 x 297 mm
Duplex media weight60 - 105 g/m²
Paper tray media typesPlain paper
Paper tray media weight52 - 162 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Mobile printing technologies-
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (printing)890 W
Power consumption (PowerSave)50 W
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
CertificationWiFi
Product colorBlack, White
Supported network protocolsTCP/IP, IPP
Weight and Dimensions IconWeight and Dimensions
Depth382 mm
Width370 mm
Height262 mm

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