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Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty period should be
returned to the dealer from whom you purchased the camera or to the manufacturer. If
there are no representatives of the manufacturer in your country, send the camera to
the manufacturer, with postage prepaid. In this case, it will take a considerable length
of time before the camera can be returned to you owing to the complicated customs
procedures required. If the camera is covered by warranty, repairs will be made and
parts replaced free of charge, and the camera will be returned to you upon completion
of servicing. If the camera is not covered by warranty, regular charges of the
manufacturer or of its representatives will apply. Shipping charges are to be borne by
the owner. If your camera was purchased outside of the country where you wish to
have it serviced during the warranty period, regular handling and servicing fees may be
charged by the manufacturer’s representatives in that country. Notwithstanding this,
your camera returned to the manufacturer will be serviced free of charge according to
this procedure and warranty policy. In any case, however, shipping charges and
customs clearance fees to be borne by the sender. To prove the date of your purchase
when required, please keep the receipt or bills covering the purchase of your camera
for at least a year. Before sending your camera for servicing, please make sure that
you are sending it to the manufacturer’s authorized representatives or their approved
repair shops, unless you are sending it directly to the manufacturer. Always obtain a
quotation for the service charge, and only after you accept the quoted service charge,
instruct the service station to proceed with the servicing.
• This warranty policy does not affect the customer’s statutory rights.
• The local warranty policies available from our distributors in some countries
can supersede this warranty policy. Therefore, we recommend that you review
the warranty card supplied with your product at the time of purchase, or
contact our distributor in your country for more information and to receive a
copy of the warranty policy.
Notice to Users in CE marking
This product complies with the essential requirements and provisions of EMC
Directive 2014/30/EU.
Importer(CE marking) : RICOH IMAGING EUROPE S.A.S.
Parc Tertiaire SILIC 7-9, avenue Robert Schuman - B.P. 70102, 94513 Rungis
Cedex, FRANCE
Manufacturer : RICOH IMAGING COMPANY,LTD.
1-3-6, Nakamagome, Ohta-ku, Tokyo 143-8555, JAPAN
Notice to Users in UKCA marking
This product complies with the essential requirements and provisions of
Electromagnetic Compatibility Regulations 2016.
Manufacturer : RICOH IMAGING COMPANY,LTD.
1-3-6, Nakamagome, Ohta-ku, Tokyo 143-8555, JAPAN
The CE Mark is a Directive conformity mark of the European Union.
The UKCA Mark is a Regulation conformity mark of the United
Kingdom.
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