For the most up to date documents, bike models, additional information, instructional videos,
And more visit us at Ride1UP.com
days. Shipping claims are time sensitive. To quickly resolve the issue, the owner must send an email with a
photo and/or video if appropriate to support@ride1up.com.
After the first 30-days Ride1UP will ship replacement parts of defective items within one year at no charge.
The owner will be responsible for labor. Warranty parts will be shipped within the U.S. only at our cost. It will
be necessary to send an email with a photo and/or video as appropriate to support@ride1up.com so we can
determine if it is covered under the warranty.
Ride 1up reserves the right to make judgment determinations of proper use based on the evidence provided
and may require additional photos and or videos of the item or issue in question.