Frequently asked questions — Messages
Proton — User’s Guide
101
• Activate backlighting by pressing the
ALT
key 3 times. See
page 10 for information on the Proton’s backlighting.
The backlighting on my display screen keeps disappearing.
• The LCD backlighting will turn off after 10 seconds if you have
not pressed a key or the trackwheel.
Messages
Why did I have two messages in my Inbox before I turned on
the radio?
• These two messages were Welcome messages to help you learn
how to use the Proton for the first time.
Why are my messages not being sent out?
• You can tell that messages have not been sent because they
have a clock icon beside them.
• Check that the Proton’s radio modem has been turned on, and
that you are within range of network coverage. See 20 for infor-
mation on how to turn on the radio.
•Check the
1HWZRUN 6HWWLQJV
screen to ensure that your Proton
has been activated on the network. If the
Status:
field in this
screen is
Pending
, call 1-877-BLK-BERRY to have your Proton
activated.
• You can manually attempt another transmission of your mes-
sage by resending it. As long as there is a clock icon beside the
message when you resend it, another attempt is made to trans-
mit the original message. A copy is not sent. See page 59 for
more information on how to resend messages.
Why am I not receiving all my messages?
There are several reasons why email may not be forwarded to your
Proton.
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