Rimage Catalyst 6000 - Important Information; Support Contact Information; Learn more Online; Technical Support

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For more information visit www.rimage.com/support
Important Information
This section provides support contact information, and cautions and
warnings, for the Catalyst system.
Technical Specications for this product can be found at www.rimage.
com/support.
Support Contact Information
US, Canada, Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Email: support@rimage.com
Telephone:
North America: 800-553-8312
Mexico/Latin America: 952-946-0004 option 2
Fax: 952-944-7808
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach
Germany
Email: support@rimage.de
Telephone: +49 6074-8521-14
Fax: +49 6074-8521-100
Asia/Pacic
Rimage Japan Co., Ltd.
2F., WIND Bldg.
7-4-8 Roppongi Minato-ku,
Tokyo 106-0032 JAPAN
Email: apsupport@rimage.co.jp
Telephone: +81-3-5771-7184
Fax: +81-3-5771-7185
Rimage China
10B & 10C, World Plaza,
855 South Pudong Road
Shanghai, 200120 CHINA
Email: medical.sales@rimage.cn
enterprise.sales@rimage.cn
Telephone: +86-021-5887-8906
Contact Rimage Services
Website: www.rimage.com/support
When you contact Rimage
Services, please provide:
• System serial number and
software version
• Functional and technical
description of the problem
• Exact error message received
Copy and record the following information
from your Rimage product for future
reference.
Note: Make sure you update the Serial
Number anytime you receive a
replacement system.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At www.rimage.com/support, you can experience Rimage’s world-
class Support and Services. From this online site you can access:
• Informaon about the latest soware and rmware updates
• Product specicaons
• The latest documents
• Current rmware and driver downloads
Technical Support
Rimage offers a variety of service and support options for the
Catalyst system including Next Business Day On-site Agreements,
Exchange Services, and Software Subscription and Support. Please
contact your Rimage Value Added Reseller or Rimage for additional
information and pricing.