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Rinnai RHFE-309FT - User Manual

Rinnai RHFE-309FT
36 pages
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This appliance shall be installed in accordance with:
r’
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
  AS/NZS 3000 W
 
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All Rinnai gas products
are A.G.A. certified.
RHFE-559FT
RHFE-309FT
Energysaver
®
Space Heaters
RHFE-309FT
RHFE-559FT
RHFE-561FT
Operation and Installation Manual
Please note:
Ty
RHFE-561FT

Table of Contents

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Questions and Answers

  • J
    Joseph JonesAug 16, 2025
    What to do if my Rinnai RHFE-309FT burner doesn’t ignite?
    • R
      Ralph MorseAug 16, 2025
      If the Rinnai Heater burner doesn't ignite, first ensure the gas is turned 'ON' at the meter. Also, make sure the 'ON' Timer isn't set or cancel it by pressing the override button, and verify the Child Lock is not active by canceling it. Check if the air filter is blocked and clean it weekly. Clear any obstruction from the flue terminal or louvre. If it is a new installation, the air in the gas pipe should be purged by the installer. For a blocked gas filter, gas escape, or disconnected flue manifold, contact Rinnai for a service call.
  • R
    rebeccafrazierAug 19, 2025
    What to do if Rinnai RHFE-309FT Heater burner doesn’t ignite?
    • L
      Louis Garza MDAug 19, 2025
      If the burner doesn't ignite, several factors could be at play. Ensure the gas is turned 'ON' at the meter and that the 'ON' Timer is not set, or cancel it, or press the override button. Also, the Function/Child Lock should be canceled. The air filter should be cleaned weekly. Check for obstructions in the flue terminal or louvre and clear them. Note that for initial installations, air in the gas pipe may be the cause, and it should be purged by the installer. In some cases, mis-ignition could be the reason, so check customer instructions. If the flue manifold is not connected or there's a gas escape or the gas filter is blocked, a service call to Rinnai is required.
  • E
    Elizabeth DillonAug 22, 2025
    Why is my Rinnai Heater not turning on?
    • R
      Richard HarperAug 22, 2025
      If your heater isn't powering on and the combustion indicator isn't lit, make sure the power cord is properly plugged in. Then, press the control panel ‘ON‘/ ‘OFF’ button. Also, check for a power cut; if there was one, re-ignite the heater manually after power is restored.
  • J
    Jacob AveryAug 26, 2025
    What to do if Rinnai RHFE-309FT Heater does not start even when ‘ON’ button is pushed and thermostat is on HIGH?
    • M
      marynielsenAug 26, 2025
      If your Rinnai Heater doesn't start even when the 'ON' button is pushed and the thermostat is on HIGH, check the timer. The timer must be in the “OFF” position for manual operation. The room temperature may also be hotter than the ‘High’ setting.
  • K
    Kaitlyn Morgan PhDAug 28, 2025
    What to do if my Rinnai RHFE-309FT is on timer set?
    • M
      Mr. John PadillaAug 28, 2025
      If your Rinnai Heater is not working, check if the timer is set. To resolve this, cancel the timer or press the Override button.
  • E
    Erica SchwartzAug 31, 2025
    What to do if Rinnai Heater timer operates for 30 seconds then cuts out?
    • R
      Rachel SmithAug 31, 2025
      If the timer operates for 30 seconds and then cuts out, it may be because the room temperature is higher than the set temperature. If desired, adjust the temperature upwards.
  • A
    Alexander DanielSep 3, 2025
    How to fix Rinnai RHFE-309FT timers if they do not operate at set time?
    • V
      Victoria TerrySep 3, 2025
      Timers may either be inactivated or incorrectly programmed. Repeat programming.
  • M
    Mark AnthonySep 6, 2025
    What to do if there is a mains power failure with my Rinnai RHFE-309FT?
    • R
      Ronald GoldenSep 6, 2025
      If your Rinnai Heater stops working due to a mains power failure, you will need to manually restart it once the power is restored.
  • M
    Mrs. Amanda CherrySep 9, 2025
    What to do if there is gas escape from my Rinnai Heater?
    • A
      Alicia JohnsonSep 9, 2025
      If you suspect a gas escape from your Rinnai Heater, immediately turn OFF the gas supply at the meter or cylinder and contact Rinnai for service.
  • D
    Darius HollandSep 12, 2025
    What to do if my Rinnai Heater flue manifold is disconnected?
    • A
      Alexis ColeSep 12, 2025
      If the flue manifold of your Rinnai Heater is disconnected, DO NOT use the heater and contact Rinnai for service.

Summary

Installation Record

Installers and Appliance Details

Records installer information and appliance specifications for future reference.

Installation Requirements and Safety

Installation Requirements and Certification

Outlines installation regulations, safety compliance, and carton contents.

General Safety Precautions

Covers critical warnings, precautions for use, and material handling safety.

Energysaver Features and Operation

Control Panel Layout and Functionality

Identifies and explains the appliance's control panel buttons, indicators, and their functions.

Key Operating Features

Describes core functionalities like Room Sealed, Child Lock, Economy Mode, and Timers.

Basic Operation and Temperature Control

Instructions for turning the unit on/off and adjusting room temperature settings.

Setting Clocks, Timers, and Modes

Guides on setting the clock, timers, daylight saving, and advanced operation modes.

Other Operating Information

Details on Pre-Heat, Humidifier Tray, Louvre Adjustment, and Flue Terminal.

Maintenance, Safety Devices, and Service

Care and Cleaning Guide

Instructions for maintaining the appliance, including cleaning filters and trays.

Safety Devices Explained

Explains the function of safety mechanisms like overheat switch, flame failure, and fuses.

Service and Support Information

Information on Rinnai's service network and recommended maintenance schedule.

Installation Manual Sections

Specifications and Dimensions

Technical specifications and physical dimensions for different heater models.

Heater Location and Flue System Configuration

Guidelines for selecting the heater's location and configuring flue installation options.

Flue Positioning and Installation Steps

Details on flue terminal placement and the main heater installation process.

Commissioning and Troubleshooting

Procedures for final checks and a guide to diagnose and resolve common operational faults.

Error Messages and Wiring Diagrams

Lists error codes, their remedies, and provides electrical wiring schematics.

Installation and Commissioning Checklist

A checklist for ensuring all installation and operational tasks are completed correctly.

Rinnai RHFE-309FT Specifications

General IconGeneral
ModelRHFE-309FT
CategoryHeater
Fuel TypeNatural Gas or Propane
Control TypeDigital
Gas Consumption (Max)199, 000 BTU/hr
Efficiency82%
Ignition TypeElectronic
VentingDirect Vent
Warranty12 years heat exchanger, 5 years parts, 1 year labor

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