Rinnai 11 Split Solar OIM
NOWATERFROMTHEHOTTAP
Restriction in the hot tap
or failure of the cold water
supply to the heater
Check for water ow at the other hot taps and that the cold water isolation valve is fully
open�
BROKENORDAMAGEDEVACUATEDTUBECOLLECTORS
BrokenorDamagedFlat
Plate Collectors
If any of the evacuated tubes have a clear or white bottom this may indicate that the
vacuum in the glass tube has gone, and the tube will not be performing properly� The
tubes are normally a silver colour�
If the vacuum in the tubes is gone or the tube is obviously broken, the system can
still be used� The remaining tubes will be fully operational� However the system
performance will be reduced�
If a tube is broken or damaged it should be replaced� Contact Rinnai to discuss�
CONDENSATIONINCOLLECTORS
Condensationinatplate
solar collectors
There is a small amount of ventilation between atmosphere and the internals of the
solar collector to ensure ecient operation. Under certain weather conditions, water
vapour naturally present in the air may condense on the inside surface of the collector
glass. This does not aect the performance of the system. If you are concerned contact
Rinnai to discuss�
NOISYSOLARCOLLECTORS
Noise from solar collectors Occasionally on days of high solar gain, the water temperature in the collector may
become very high� The noise may be similar to a boiling kettle, or an expanding
contracting metallic sound� The collector is designed to withstand these conditions, and
no action is needed, unless it is extreme� Contact Rinnai to discuss if you have any
concerns�
SOLARPUMPCONTINUOUSLYOPERATING
Temperaturesensorleads
not in place
The system will not operate correctly if the temperature sensor leads are not correctly
positioned (dry well on storage cylinder and on the solar collector outlet)� Contact your
installer or Rinnai to discuss�
WATERHAMMER
Hot and cold water
plumbing in the premises
Contact your installer or a plumber to discuss checking the clipping of hot and cold
water pipe work and install a pressure limiting valve or water hammer arrestor as
required
WATERCOMINGFROMCOLLECTORSONROOF
Frostvalve(s)operating
(atplatecollectors)
In conditions where the water in the solar collector could freeze and damage the
collector, the frost valve(s) will release a small quantity of water to prevent the build up
of pressure�
SAVE A SERVICE CALL