General Troubleshooting
The power cord is 250V ~ 16A (for French plug) or , if the plug is damaged, in order to
avoid a hazard, it must be our company or our company’s maintenance department or similarly qualified persons
to replace.
These phenomena still cannot be excluded or not to restore the faults, please contact our authorized service
point or dealer, strictly prohibit non-professionals disassemble the machine.
250V ~ 13A (for UK plug)
No.
Common Faults
Problem Investigation
When Plug in the power plug, do not
hear the "ding" sound, and the light
does not turn on when press the
switch.
①Is the plug tight
②Whether blackout
③Whether the switch, socket, fuse and power supply are intact
The indicator light lights, but it does
not heat.
①Is the pot appropriate
②Whether in the reservation state
③Other reasons, please send to the authorized repair outlets
Stopping heating during the use
①Is the surrounding temperature too high
②Are the intake port, exhaust port blocked
③Whether the setting time has come regularly
④Sometimes the protection device works, wait a few minutes
and then turn on the power and use
⑤Whether without any operation in 2 hours during the working
process
During the ( fixed temperature) using
the temperature cannot be controlled
①The bottom of the pot is not flat, or the center is sunk
②The indicator light for setting temperature function is on or
not..
The code
of faults
E0、E5、E6、
E7、Ed
E1
E2
E3、E4
H
Sweltering
Tips
Send to the authorized repair outlets
※If the fault is caused by dry, please remove the cookware
and the panel can resume work after cooling.
※If the internal connection is unsuccessful.
Straighten the position of the pan or replace the applicable
cookware, it will resume work.
Waite for a moment, temperature returns to normal, it will
return to work.
When the power supply voltage is normal, it can automatically
resume operation.
Panel temperature of the electric auxiliary oven is too high, do
not touch the panel heating zone, caution hot.
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Multifunction Hob
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