TROUBLE-SHOOTING
Error codes
Error code Description
Possible cause of the
error
Solution
“Acoustic signal upon
ignition.
No error code
displayed”
The hood command does
not work
LIN cable damaged or badly
connected to the hood
electronic board
check connection/replace the
LIN cable
ER03
Continuous sensor
activation. TC turns off
after 10 sec.
Water or pan on glass, on
sensors or on control.
Clean the surface of the
control. Remove the objects
from the sensors.
ER20
TC internal error - Replace TC.
ER21
Overheating.
The temperature control has
detected a temperature higher
than 85°C.
Leave the hob to cool down
and the error will disappear
when the temperature is
below 75°C.
Check the thermal insulation.
ER22
Faulty button assessment.
The user interface switches
off after 3.5 - 7.5 seconds.
- Replace TC
ER31
There is an inconsistency
in the configuration of TC
and induction.
The generator configuration
data do not coincide with those
of the TC.
New configuration.
Replace TC.
Change the generator.
ER36
TC internal error - Replace TC.
ER47
Communication error
between TC and induction
LIN cable damaged.
There is no power supply in the
LIN cable.
Replace the Cable.
Check that the Cable has
been inserted properly.
E2
Cooking area sensor
overheats. TC turns off
after 10 sec.
Pan empty Do not heat empty pans.
E3
Wrong pan.
The cooking areas are Off.
The pans are losing their
magnetic characteristics
Use appropriate pans
Internal error in generator
circuits
Replace the module
E4
Configuration error. The
cooking area cannot be
activated.
The induction module is not
configured yet.
Perform manual configuration.
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