FAQs
Problem Solution
Cleaning does not resume after recharging
The robot cannot return to the Charging Dock after spot
cleaning or when it has been moved manually.
Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space
requiring a top-up charge, if the robot was placed manually on the Charging Dock before it recharged
automatically, it will not be able to continue cleanup.
After spot cleaning or a significant position change, the robot will re-generate the map. If the Charging
Dock is too far away, it may not be able to return for recharging and must be placed on the charger manually.
The robot has started missing certain spots The Obstacle Sensor may be dirty. Clean it with a soft dry cloth.
No or little water during mopping
Please check whether there is water in the water tank, rinse the mopping cloth, replace the filter or follow the
instructions in the user manual to correctly install the mopping cloth.
Too much water during mopping Please make sure that the water tank cover and the filter are properly installed in place.
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