13
Common Issues
Slow charging
No or little water during mopping
Is power always being drawn when the
robot is on the dock?
Does the robot need to be charged for at
least 16 hours for the first three uses?
The robot begins to miss certain spots
The robot cannot return to the charging
dock when it has been moved manually
• When used at high or low temperatures, the robot will automatically reduce its charging
speed to extend battery life.
• Charging contacts dirty. Wipe them with a soft, dry cloth.
• Use the mobile app to increase the water flow.
• Check whether there is water in the water tank and check the manual for instructions on how
to correctly install the dustbin and water tank combo unit, mop cloth mount and mop cloth.
• The robot will draw power while it is docked to maintain battery performance, but the power
consumption is extremely low.
• No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
• The cliff sensors may be dirty. Clean them with a soft, dry cloth.
• After a significant position change, the robot will re-generate the map. If the charging dock
is too far away, it may not be able to return to recharge and must be placed on the charging
dock manually.
Issue
Solution
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