Issue Probable cause Solution
No working
1.Disconnected/ no power supply
2.No electrical power supply
3.Product is power off.
1.Connect the product
2.Check there’s a 230V~signal
with another product
(such us hairdryer)
3.Push the power button
(on/off auxiliary control).
Low water flow or pressure
1. Clogged filter
2. twisted hose
3. Nozzle cap is stuck
1. Clean water filter
(See page14)
2. Straighten the hose
3. Clean nozzle cap
Nozzle do not function properly
1. Nozzle are dirty
2. Clogged filter
3. Water pressure is too low
1. Clean the nozzle(See page14)
2. Clean the filter(See page14)
3. Adjust water pressure
Nozzles fail to retract 1. Nozzle are dirty
1. Clean the nozzle
(See page 14)
Washing feature does not work
or fails to spray
1. User not properly seated 1. Adjust your sitting position
Product shuts off during use
1. Washing time exceeded 5
minutes
2. Power failure
1. Repeat cleaning function
2. Check power and / or unplug
the cord to reset
Seat not heated 1. Seat temperature set to off
1. Reset heated seat temperature
(See page 11)
Water not heated 1. Water temperature set to off
1.Reset heated seat temperature
(See page 10)
Dryer not working
1. Dryer only operates when
activated
1. Sit on product to operate dryer
(See page 11)
Remote control failed
1. Remote control can’t receive
2. Battery is low power
3. Location of remote control is
not suitable
1. Something or somebody
disturb the receiving from the
remote control
2. Replace the battery
3. Change or move the location
of the remote control
Other Please contact with dealer or call at 902400423 (Only in Spain )
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TROUBLESHOOTING
TROUBLESHOOTING
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