ROHO PRODIGY - User Manual

Questions and Answers

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Mary KeithJul 27, 2025
What to do if my ROHO PRODIGY Medical Equipment is not holding air?
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  nicholas27Jul 28, 2025
  What to do if my ROHO Medical Equipment is not holding air? First, inflate the product and ensure the inflation valve is completely closed. Then, inspect the inflation valve(s) and hose(s) for any signs of damage. Carefully check the product for holes. If you find very small holes or none at all, use the Repair Kit that came with your product, following the instructions provided. If there is damage to the inflation valve or hose, or if you find large holes or leaks in the product, consult the Limited Warranty supplement or contact Customer Support.
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krista16Aug 2, 2025
Why does my ROHO PRODIGY feel uncomfortable or unstable?
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  Michael HallAug 3, 2025
  Why does my ROHO Medical Equipment feel uncomfortable or unstable? Ensure that the product isn't underinflated or overinflated, referring to the adjustment instructions in this manual. Check that the air cells are correctly facing the individual. Verify that the product is the right size for both the individual and the bed. Finally, allow the individual at least one hour to get used to the product.
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scochranAug 8, 2025
How to fix ROHO PRODIGY cushion that won't inflate or deflate?
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  Ryan GoodmanAug 8, 2025
  How to fix ROHO Medical Equipment cushion that won't inflate or deflate? Begin by ensuring that the inflation valve is open. Next, inspect the inflation valve(s) and hose(s) for any signs of damage.
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Elizabeth HerreraAug 14, 2025
What to do if the ROHO PRODIGY Medical Equipment slides on the bed?
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  Jamie RossAug 14, 2025
  What to do if the ROHO Medical Equipment slides on the bed? Here's what you should check: * Make sure that any sections are snapped together. * Ensure the product isn't placed on a slippery surface. * If you're using the Overlay Enclosure Cover, verify the straps are securely attached to the bed mattress. * If you're using the PRODIGY or SOFFLEX 2 without the Overlay Enclosure Cover, use the provided straps to securely attach the overlay to the bed mattress.
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Natalie JohnsonAug 20, 2025
Why does my ROHO Medical Equipment appear to be uninflated?
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  Stephen PowersAug 21, 2025
  Why does my ROHO Medical Equipment appear to be uninflated? An unoccupied product may seem underinflated, even after correct inflation and adjustment for a specific individual. This is because the individual's body mass isn't pressing down on the air cells.