ERROR CODE SOLUTION
Error 1: Dust bin removed, please check and restart
The device was started without a dust bin. Reattach the
dust bin and start the device again .
Error 2: Clean the bottom sensor and restart in
new position
The cliff sensor has been obstructed or placed on non-level
ground. Wipe the window of the cliff sensor with a soft, dry
clothor move the device to level ground, then restart the
device.
Error 3: Clean the front sensor and restart in a
new position.
The front obstacle detection sensor is dirty or has been blocked.
Wipe the front obstacle detection sensor with a soft, dry cloth.
Error 4: Clean the right-side sensor and restart in
new position.
The TOF wall sensor is dirty or has become obstructed.
Wipe the TOF wall sensor with a soft, dry cloth.
Error 5: Bumper may be stuck. Please check.
The edge or bumper sensor is stuck. Move the front
bumper left and right to ensure there’s no jam.
Error 6: Main wheel may be stuck. Please check.
The driving wheel is stuck. Check the primary
wheel and remove any foreign objects.
Error 7: Brush bar may be stuck. Please check.
The main brush is stuck. Check the main brush
and remove any foreign objects.
Error 8: Side brush may be stuck. Please check.
The side brush is stuck. Check the side brush and remove
any foreign objects.
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TROUBLESHOOTING GUIDE
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