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Problems
Possible Causes Solutions
The soleplate is dirty or
brown and may stain
the linen.
You are ironing at too high
a temperature.
See our recommendations regarding
temperature control setting.
Your linen is not rinsed
sufficiently or you have
ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly to remove
any soap deposits or chemicals on new
garments which may be sucked up by the
iron.
You are using starch. Aways spray starch on the reverse side of
the fabric to be ironed.
There is no steam or
there is little steam.
The water tank is empty
(red light flashing).
Fill the water tank and press the “OK”
button on the control panel.
The soleplate temperature
is set to the maximum.
The station is working but steam is very hot
and dry. As a result, it is less visible.
The water tank is not
correctly fitted into its
housing.
Push it into position until it «clicks» into
place.
steam comes out from
around the collector.
collector is not tight
enough.
Tighten the collector after having let the
appliance cool for 2 hours.
The seal of the collector is
damaged.
Contact an Approved Service Centre.
The station is faulty. Stop using the station and contact an
Approved Service Centre.
The red “water tank
empty” light flashes.
You did not press the
“OK” button.
Press the “OK” button on the control panel
until the indicator goes out.
Steam or water escapes
under the appliance.
The station is faulty. Stop using the station and contact an
Approved Service Centre.
The orange“Calc Away
OK button” light is
lighting
You did not press the
“OK” button.
Press the “OK” button on the control panel
until the indicator goes out.
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