Russell Hobbs RHCC5001

14
PROBLEM SOLVING
PROBLEM POSSIBLE CAUSE SOLUTION
Cleaner Won’t
Run
1.
Not properly plugged into
outlet.
2.
No electricity in wall outlet
3.
On/Off switch not turned on.
4.
Blown fuse/tripped breaker.
1. Plug in firmly.
2.
Reset circuit breaker or
replace the fuse.
3. Push on/off switch to on.
4. Check fuse or breaker.
Water keeps
leaking from the
brush bar.
1.
None recommended cleaning
solution used.
2. Trigger partially blocked.
1. Use warm water 40 degrees
and flush the unit.
2. Use warm water 40 degrees
and flush the unit. Whilst
pressing and releasing the
trigger.
The carpet feels
wet/water
logged.
1. Too much cleaning solution
used in one area.
1. Use less cleaning solution over
the cleaning area. Run the carpet
cleaner over the area without
pressing the trigger to remove
excess water.
The stain on the
carpet does not
appear to be
cleaned.
1. Pre-treatment is necessary
prior to using the carpet cleaner.
1. Use a pre-treatment cleaner
on the stained area and brush
away prior to using the carpet
cleaner.