31
Warranty Parts and Service
The purpose of this section is to provide specific
instructions to the user of the standard drive referenced
in this book regarding warranty administration and how
to obtain assistance on both in-warranty and out-of-
warranty equipment.
For all warranty procedures, refer to section 10 of this
instruction manual to identify the part or assembly.
If assistance is required to determine warranty status,
identify defective parts, or obtain the name of your local
distributor, call:
Saftronics, Inc.
Technical Support
5580 Enterprise Parkway
Ft. Myers, FL 33905
Phone: 941-693-7200
Fax: 941-693-2431
Before calling the number at left to determine warranty
status, the drive serial number will be required. This is
located on the drive nameplate. If the drive is still under
warranty, further information will be required per the “In-
Warranty Failure Checklist” shown on page 9-2 of this
instruction manual. Please complete and return the
Warranty Registration Card located inside back cover.
OUT-OF WARRANTY PROCEDURES
When the defective part has been identified, contact
your local authorized Saftronics drives distributor to
order replacement parts.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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